The big picture: We have several reports in SSRS that work fine, but our users are not happy with the way the formatting is done when exporting the data...

I am finally back to working on this. I created a proxy user with full admin rights. This allows Excel to launch, but it is still hanging. ...

Thanks for your reply, Lowell. As far as I can tell, the user that runs the command shell from SQL is mssql2k8. I logged directly onto the server...