Thanks marios.

Thanks. I dont have any other instance on that server. When I go to Alert system, select SQLMail in the Mail system I cannot see the MAPI profile that I've...

That's the problem, I have to process incoming emails to capture data into a db table and I believe db mail doesnt have this feature.

Thanks, but can you pls let me know how I can read and process incoming emails through DB mail.

Thanks. Yes I'm aware of that but I've configured SQL Mail to process incoming emails and Database Mail to send out emails.

Thanks Jack. I logged into the server with the service account and didnt have any problems, also I opened Outlook and was able to send and receive emails through Outlook.

Rgds,

Joseph.