Thanks I really appreciate the help.

Hi,

Thanks for the reply but in the custom report section of SQL Server it only allows you to upload an rd. file.

Thanks I really appreciate the help.

Thank you

Thanks for the reply, I did not set a trace, unless you are telling me that there is one internally set that I do not know of?

How would I query...

okay,

Thank you

Yah, I am sorry I may not be phrasing this right. I am really asking how to use the numbers. I mean if the database grows about 1% every month...

thanks this is really helpful.

When I run the query above I do not see anything about the mail in it's results.

But we di us send mail all the time. this is why I thought...

Sorry I did not understand, but you have it here.

Thanks

Okay thanks for that.

But my question was is there a way to query the database to see who is in it and what roles they have?

Thank you

One other thing just to make this simple as possable.

What would be done manually is that you would find a missed time and see if it is in a time...

Hi,

Which column represents the person who answer the call?

The column answer holds the person who answered the call (110,105,102 are the people's ID if you will, and could be your...

Hi,

I am not sure that it will help, but here is a sample of the actual raw data. In the data, that I sent you I had a field called...

Hi,

This looks really good, the one problem is that it looks like I would have to put the time in the CTE manually. Since this is a report that I...

Hi,

I will try to answer your questions here:

1. Based on the times above, from 12:11:02 to  12:14:09, these events occurred (including the missed call); and as can be seen Jim...