We just ran setup from the cd image, it wasn't difficult - but I don't actually remember the details, we just did it that one time.

I did backup the encryption keys using...

What's the process for upgrading the eval 2000 version to the full licensed one?  I've got a 2000 sql w/ reporting services eval, need to get it on the licensed...

I don't believe that is the case here. 

We're using a Dell Raid configuration, that would hardly be classed as high end like an EMC.  The databases aren't doing any...

We updated the Dell RAID controller firmware, haven't had the problem since.  Scary...  makes me feel REAL confident in the hardware.