Hey there,

Thanks for the reply! I posted in another part of this forum and got some help. I ended up having them turn off the uac. It...

I looked it up . . . sorry for asking! Thank you for your help and I will have them try it out.

How do I do this . . .

"turn off UAC (user access control, which is a bit of a wreck of a "feature" in Vista), "

Thank you for your patience...