Muchas Gracias again ~ Perfecto! *** hugs you ***
--declare @startdate datetime,
--@enddate datetime
select
RM.fldEditedBy as 'User Login',
case Grouping(RM.fldPriorityCode)
when 0 then RM.fldPriorityCode
else 'Total' end as 'Priority',
count(datediff(day,RM.fldRequestDate,RM.fldComCanDate)) as 'Calls Resolved'
from tblRequestMaster RM
where RM.fldPriorityCode...