Visibility not working

  • My original report is grouped by customer and looks like this:

    Customer / Product / Sales$$

    1 1 5

    6 3

    Total 8

    2 7 6

    4 1

    6 3

    Total 10

    3 5 22

    Total 22

    TOTAL 40

    I want to collapse it so that it looks like this:

    Customer product Sales$$

    1 8

    2 10

    3 22

    TOTAL 40

    I set the visibility on product to hidden and set the toggle property to toggle by customer

    I then get this:

    Customer / Product / Sales$$

    1 5

    3

    TOTAL 8

    2 6

    1

    3

    Total 10

    3 22

    TOTAL 22

    TOTAL 40

    In addition to the problem with the lines that show the detail sales $$ but no product, when I expand the customer I get the top product only, I do not get them all. So it would look like this

    Customer / Product / Sales$$

    1 1 5

    3

    TOTAL 8

    2 6

    1

    3

    Total 10

    3 22

    TOTAL 22

    TOTAL 40

    What am I doing wrong?

  • You need to set its control visibility. I have attached a screenshot as an example, hope this helps...

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