September 3, 2018 at 2:04 pm
Are they finally losing customers over this?
412-977-3526 call/text
September 4, 2018 at 1:39 am
robert.sterbal 56890 - Monday, September 3, 2018 2:04 PMAre they finally losing customers over this?
Yes. Buried in the article Phil linked to:
...at least 1,300 people had been defrauded following April's IT migration meltdown.
Pester also revealed that 12,500 people had left the bank since the failed system overhaul in April....
This is all very sad, especially for the Customers and front-line bank staff.
Paul Pester, TSB CEO has resigned "with immediate effect". See: The Guardian, Irish Independent, and Telegraph (and probably every other serious news channel).
Tom Gillies LinkedIn Profilewww.DuhallowGreyGeek.com[/url]
September 4, 2018 at 11:49 am
Tom Gillies - Tuesday, September 4, 2018 1:39 AMrobert.sterbal 56890 - Monday, September 3, 2018 2:04 PMAre they finally losing customers over this?Yes. Buried in the article Phil linked to:
...at least 1,300 people had been defrauded following April's IT migration meltdown.
Pester also revealed that 12,500 people had left the bank since the failed system overhaul in April....
This is all very sad, especially for the Customers and front-line bank staff.
Paul Pester, TSB CEO has resigned "with immediate effect". See: The Guardian, Irish Independent, and Telegraph (and probably every other serious news channel).
The bill pushed TSB into a first-half loss of £107.4m, compared with a profit of £108.3m in the same period last year.
412-977-3526 call/text
September 4, 2018 at 12:29 pm
Phil Factor - Monday, September 3, 2018 7:15 AMAnd if anyone thought I was exaggerating TSBs inability to do an upgrade, they are at it again!
TSB suffers another weekend of downtimeTSB customers have suffered another weekend of downtime, this time affecting the bank's mobile app and online services, following what would appear to be another botched upgrade.
The bank had scheduled an upgrade for between 11pm on Friday and 3am on Saturday. However, many customers have been plagued by problems since then, with the bank claiming that it had finally solved the problems this morning - only to withdraw the claim hours later.
TBS is in the process of perfecting the concept of a "cluster f###", and making good progress!
😎
September 4, 2018 at 12:45 pm
So how much of this disaster is owned by the UK Government and will it affect bonuses?
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Viewing 5 posts - 16 through 19 (of 19 total)
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