System error 258. when applying SQL Server 2008r2 sp3

  • HI All,

    I am trying to update a default instance to sp3. the issue however is when the patch runs it fails with the following error:

    === Verbose logging started: 04/11/2016 14:35:06 Build type: SHIP UNICODE 5.00.7601.00 Calling process: k:\8e47fdcf86902917358f5a3c14ea24\x64\setup100.exe ===

    MSI (c) (28:2C) [14:35:06:167]: Resetting cached policy values

    MSI (c) (28:2C) [14:35:06:167]: Machine policy value 'Debug' is 0

    MSI (c) (28:2C) [14:35:06:167]: ******* RunEngine:

    ******* Product: {4701DEDE-1888-49E0-BAE5-857875924CA2}

    ******* Action:

    ******* CommandLine: **********

    MSI (c) (28:2C) [14:35:06:167]: Client-side and UI is none or basic: Running entire install on the server.

    MSI (c) (28:2C) [14:35:09:178]: Failed to grab execution mutex. System error 258.

    MSI (c) (28:2C) [14:35:09:178]: Cloaking enabled.

    MSI (c) (28:2C) [14:35:09:178]: Attempting to enable all disabled privileges before calling Install on Server

    MSI (c) (28:2C) [14:35:09:178]: Incrementing counter to disable shutdown. Counter after increment: 0

    MSI (c) (28:2C) [14:35:09:178]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

    MSI (c) (28:2C) [14:35:09:178]: MainEngineThread is returning 1618

    === Verbose logging stopped: 04/11/2016 14:35:09 ===

    has anyone come across and resolved this issue before?

    Thanks in advance,

  • niall5098 (11/10/2016)


    HI All,

    I am trying to update a default instance to sp3. the issue however is when the patch runs it fails with the following error:

    === Verbose logging started: 04/11/2016 14:35:06 Build type: SHIP UNICODE 5.00.7601.00 Calling process: k:\8e47fdcf86902917358f5a3c14ea24\x64\setup100.exe ===

    MSI (c) (28:2C) [14:35:06:167]: Resetting cached policy values

    MSI (c) (28:2C) [14:35:06:167]: Machine policy value 'Debug' is 0

    MSI (c) (28:2C) [14:35:06:167]: ******* RunEngine:

    ******* Product: {4701DEDE-1888-49E0-BAE5-857875924CA2}

    ******* Action:

    ******* CommandLine: **********

    MSI (c) (28:2C) [14:35:06:167]: Client-side and UI is none or basic: Running entire install on the server.

    MSI (c) (28:2C) [14:35:09:178]: Failed to grab execution mutex. System error 258.

    MSI (c) (28:2C) [14:35:09:178]: Cloaking enabled.

    MSI (c) (28:2C) [14:35:09:178]: Attempting to enable all disabled privileges before calling Install on Server

    MSI (c) (28:2C) [14:35:09:178]: Incrementing counter to disable shutdown. Counter after increment: 0

    MSI (c) (28:2C) [14:35:09:178]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1

    MSI (c) (28:2C) [14:35:09:178]: MainEngineThread is returning 1618

    === Verbose logging stopped: 04/11/2016 14:35:09 ===

    has anyone come across and resolved this issue before?

    Thanks in advance,

    Is it possible that there is a restart pending from a previous installation/upgrade?

    😎

  • I wasn't sure and i restarted the machine. the install still failed after a couple of restarts.

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