sysmail service stops every 5 seconds

  • Receive the following error in the SQL Logs:

    The activated proc [dbo].[sp_sysmail_activate] running on queue msdb.dbo.ExternalMailQueue output the following: 'The service queue "ExternalMailQueue" is currently disabled.

    When I go to activate the ExternalMailQueue, it goes into Receives_Occurring state for about 5 seconds, and then back to inactive.

    When I query the ExternalMailQueue, I show one record, but nothing that really stands out. From what I've read, it could be a bad message that is causing the Queue to go into inactive state?

    Has anyone run into this message before and any solutions to fix? Is there a way to flush out what's in the queue, then set it to active?

  • i would swear i've seen this; i think it has to do with the account that is starting the service having the password/expired/changed.

    i'm not having luck finding it in my snippets though.

    go to Control Panel>>Administrative Tools>>Services;

    check the Services that are related to SQL, and make sure all the services are started;

    start them manually, and if they stop right away, you'll know where to fix it.

    Lowell


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