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Subscriptions going to the wrong email address

  • August 11, 2005 at 12:13 pm

    #168270

    If I configure email subscriptions with the setting SendEmailToUserAlias = True, users who setup new subscriptions don't get their messages properly because the emails go to username@company.com instead of firstname.lastname@company.com which is how everyone in our office is setup for email on our exchange server. Is there a way to change our report server config to fix this issue? The pertinent section of my RSReportServer.config file is shown below.

    If I change the setting to SendEmailToUserAlias = False, then users can type in their email address manually and the subscriptions work great, so I know it's not the connection to the mail server. The problem is, I want to limit users so they can only set up subscriptions for themselevs and can't type whatever they want into the field.

    <Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider,ReportingServicesEmailDeliveryProvider">

        <MaxRetries>3</MaxRetries>

        <SecondsBeforeRetry>900</SecondsBeforeRetry>

        <Configuration>

            <RSEmailDPConfiguration>

                <SMTPServer>exchange_server_name</SMTPServer>

                <SMTPServerPort></SMTPServerPort>

                <SMTPAccountName></SMTPAccountName>

                <SMTPConnectionTimeout></SMTPConnectionTimeout>

                <SMTPServerPickupDirectory></SMTPServerPickupDirectory>

                <SMTPUseSSL></SMTPUseSSL>

                <SendUsing></SendUsing>

                <SMTPAuthenticate></SMTPAuthenticate>

                <From>reports@company.com</From>

                <EmbeddedRenderFormats>

                    <RenderingExtension>MHTML</RenderingExtension>

                </EmbeddedRenderFormats>

                <PrivilegedUserRenderFormats></PrivilegedUserRenderFormats>

                <ExcludedRenderFormats>

                    <RenderingExtension>HTMLOWC</RenderingExtension>

                    <RenderingExtension>NULL</RenderingExtension>

                </ExcludedRenderFormats>

                <SendEmailToUserAlias>True</SendEmailToUserAlias>

                <DefaultHostName></DefaultHostName>

                <PermittedHosts></PermittedHosts>

            </RSEmailDPConfiguration>

        </Configuration>

    </Extension>

    By the way, I'm running Reporting Services Version 8.00.1038.00 (Service Pack 2)

  • August 15, 2005 at 8:00 am

    This was removed by the editor as SPAM

  • October 25, 2005 at 3:51 pm

    #599971

    Check the <PermittedHosts> entry of the file.  You can use a <HostName>IBM.com</HostName> to limit the domain accessable by the reporting services server.

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