SSRS report manager not rendering charts

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SSRS report manager not rendering charts

ijidak

SSC-Addicted

Points: 463
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June 18, 2013 at 11:53 am

#294872

We have built out a new report server using SQL 2012. After deploying our new and old reports to this server, charts are not rendering. It doesn't matter whether viewing reports in a browser or attempting to export to PDF.
The following is what we see in Production:
However, we should be seeing something like this (from Report Manager in my dev environment):
This is happening with ALL of our charts. The data renders fine.
In production, we're using: SQL Server 2012 on Windows Server 2008 R2 SP1 Standard (64-bit)
On my dev environment. I have SQL Server 2012 and Windows Server 2008 R2 Enterprise (64-bit)
Thanks!
ijidak

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ijidak SSC-Addicted Points: 463 More actions · Answer 1

I should specify my question... Anyone know why reporting would fail to render charts for any of my reports?

It seems like it would have to be some server configuration, but I'm surprised that everything else on the server renders just fine, but just the charts are broken. I'm using the chart controls that come with SSRS, not 3rd part controls.

ijidak SSC-Addicted Points: 463 More actions · Answer 2

I was able to resolve this. I had to do a repair install on SQL server. After that the charts worked fine. I saw someone else had this same problem and that resolved it for them. I also turned off hard drive compression. I'm not sure if that played a role.

renuc SSC Enthusiast Points: 105 More actions · Answer 3

renuc

SSC Enthusiast

Points: 105

March 17, 2014 at 3:12 pm

#1697796

Restart the Report server. 🙂

MattF SSCrazy Points: 2285 More actions · Answer 4

We had the same issue - just restarted the Report Server service after deploying the charts to resolve.

Thanks!

MattF

kalyan.dixit9 SSC Journeyman Points: 89 More actions · Answer 5

Thanks all. Restarting Reporting Service did the trick.

iliveonit SSC Enthusiast Points: 103 More actions · Answer 6

Even I restarted my Reporting Services and Charts started getting displayed !!!

Thank You - for all vital suggestions here.

kanth.lanka SSC Journeyman Points: 87 More actions · Answer 7

Thanks for the help. Restarting report server worked for me as well.

aliasghar.arabi SSC Enthusiast Points: 118 More actions · Answer 8

Hi everyone,

I stopped and started SSRS through Report Service configuration Manager but the chart still does not render in report server!?

nmeyer SSC Journeyman Points: 85 More actions · Answer 9

🙂 Thanks. Same issue, same solution -- restart SSRS services

sergiodacostabueno Valued Member Points: 57 More actions · Answer 10

Thanks, its helped me a lot. I'd had same issue, and resolved it with the same solution (restart SSRS services).

Bob Razumich SSCrazy Points: 2155 More actions · Answer 11

We saw a similar issue with SSRS 2012 after an upgrade. In my case we noticed that when the lack of rendering occurred there was a "Thread Aborted" error for GDI+ posted in the text Report Server logs. I'm sorry but it's been a few years so I don't have the actual error message. However, we did fix the problem by applying the patch related to KB2495074, which you can find info on at https://support.microsoft.com/en-us/kb/2495074. Our SSRS servers are running on Windows 2008 operating system servers. Once we applied that patch to our servers the problem went away for good. Stopping and restarting the Report Server service was a definite quick fix, but as we found out, it was not at all permanent.

So for those who come to this post you might check to see if you have the same error we did as found in the daily log files. If so, this patch, or the Windows service pack that probably contains it, may be what you need.

skulkarni 59415 SSC Enthusiast Points: 181 More actions · Answer 12

Bob Razumich - Tuesday, July 5, 2016 6:37 AM
We saw a similar issue with SSRS 2012 after an upgrade. In my case we noticed that when the lack of rendering occurred there was a "Thread Aborted" error for GDI+ posted in the text Report Server logs. I'm sorry but it's been a few years so I don't have the actual error message. However, we did fix the problem by applying the patch related to KB2495074, which you can find info on at https://support.microsoft.com/en-us/kb/2495074. Our SSRS servers are running on Windows 2008 operating system servers. Once we applied that patch to our servers the problem went away for good. Stopping and restarting the Report Server service was a definite quick fix, but as we found out, it was not at all permanent. So for those who come to this post you might check to see if you have the same error we did as found in the daily log files. If so, this patch, or the Windows service pack that probably contains it, may be what you need.

I am facing similar issue. SQL Server/Report Server 2012, Visual Studio 2015 in which I have created reports. I am not able to see any charts in IE/FireFox/Chrome. I am able to see tables with data. Tried running the browsers in admin mode as well and restarted the Reporting services as well. Any thoughts as to why this is happening ?

Thanks in advance !

Duncan Lawrence SSCrazy Points: 2047 More actions · Answer 13

Hi, thanks to everyone who contributed here. I had the same problem and solved it by re-starting the service using the Report Server Configuration Manager

All the best,

Duncan

chackostephi06 Old Hand Points: 326 More actions · Answer 14

I had the same problem the line graphs stopped working.
e ERROR: Throwing Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: , Microsoft.ReportingServices.ReportProcessing.RenderingObjectModelException: A generic error occurred in GDI+. ---> System.Runtime.InteropServices.ExternalException: A generic error occurred in GDI+.
I'm using SQL Server 2012 , Windows Server 2012 R2.

A restart of Reporting services fixed the problem.