December 5, 2019 at 1:53 pm
There is a report that has been in production for years but now is throwing an error when trying to export it to Word. The error is:
The Rectangle is too complex to export to Word. Please group the Report Items together into rectangles to simplify.
Nothing has changed anywhere, and I cannot find an answer to this anywhere. Can anyone here help?
December 5, 2019 at 2:05 pm
Nothing has changed anywhere
Something has changed, somewhere, or this would not happen. Server o/s update, .NET update, underlying data, permissions, other software installed, ...
The absence of evidence is not evidence of absence
- Martin Rees
The absence of consumable DDL, sample data and desired results is, however, evidence of the absence of my response
- Phil Parkin
December 5, 2019 at 2:53 pm
Definitely, there would have been some change; I meant, no intentionally introduced changed. What would it be? How can I fix this? Any guidance is much appreciated!
December 5, 2019 at 6:05 pm
this might be data related.
so far, lets say Word had to render x number or rows of text boxes, and now the data finally exceeds the number of objects word can render;
can you tweak it to render top 10 and see if that works?
Lowell
December 6, 2019 at 1:58 pm
It doesn't work that way too.
December 6, 2019 at 2:12 pm
Can you reproduce the error locally?
The absence of evidence is not evidence of absence
- Martin Rees
The absence of consumable DDL, sample data and desired results is, however, evidence of the absence of my response
- Phil Parkin
December 6, 2019 at 3:14 pm
Yes, it is the same locally too. I researched. There is no much resource about this. Thanks though.
It's starting to sound like a software update issue. On a test machine, can you roll back any o/s updates to just before it stopped working? And look for any other 'suspicious' updates?
Also, check the application Event Log. There may be some more-verbose info there about the error.
The absence of evidence is not evidence of absence
- Martin Rees
The absence of consumable DDL, sample data and desired results is, however, evidence of the absence of my response
- Phil Parkin
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