SSRS - Changing Service to use Domain Account

  • To the best of my knowledge I'm following the correct procedure for changing the SQL Reporting Services Service to use a domain account. Roughly speaking, i did the following:

    -Opened Reporting Service Configuration Manager

    -went to service account and chose to specify a domain account

    (I forget when but was prompted to create an encrypted key backup file - which I did).

    -entered in the appropriate info for the account

    -used my account to assign the permissions (I'm a domain admin).

    -everything was assigned, service restarted, and I was asked to backup my encrypted key file.

    OK, now here I've tried everything:

    -connecting to the previous file - creation fails

    -specifying a new file - creation fails.

    I've tried to restore the previous key (under Encrytption Keys) - can't do that either.

    Every attempt to touch/create a key since the first successful file creation yields this error:

    "Microsoft.ReportingServices.WmiProvider.WMIProviderException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002)

    at Microsoft.ReportingServices.WmiProvider.RSWmiAdmin.ThrowOnError(ManagementBaseObject mo)

    at Microsoft.ReportingServices.WmiProvider.RSWmiAdmin.BackupEncryptionKey(Byte[]& encryptedBytes, String password)

    at ReportServicesConfigUI.WMIProvider.RSReportServerAdmin.BackupEncryptionKey(Byte[]& encryptedBytes, String password)"

    The installation of SQL Server 2008 was such a breeze I figured I was home free. Any deviation at all from default settings and it acts like an RC. I don't get it.

    Is anyone else out there having these same problems (or not). I am also unable to change the SQL Server Service as well. SSIS service changed without incident.

  • I am facing the same issue on SSRs2008 installation. Can someone please shed some light on its resolution?

    Thanks in advance.

    Manu

  • I have exactly the same problem now.

    Did you find a proper solution?

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