SSL/TLS channel error

  • Hello,

    I am trying to install the enterprise version of SQL Server 2016 on a Windows 10 machine. When downloading and doing the installation, I am getting the following error:

    Failed to execute activity DownloadRulesOnlyActivity

    The SQL installer file 'SQLRules_x64_ENU.exe could not be downloaded. The following information might help resolve the problem:

    Status: ;SecureChannelFailure',

    Description: 'The request was aborted. Could not create SSL/TLS secure channel'

  • Hi kumararan22,

    There are a few possible causes for the installer to be unable to download a required installation file with that error. Check if your workstation's time and date are correct; if they are, I'd guess there's something on network preventing the installer from establishing the required SSL connection. For example you may be experiencing deep-packet inspection by your network's admins, a webportal preventing you from accessing the Internet, or your workstation could be configured to use a proxy.

    Can you browse to normal HTTPS pages, e.g. https://google.com without issue?

    Could you see if you get the same error when you try downloading the installer from another internet connection?

    Do you get a related error in the System Event Log when you get this error from the installer?

    Andrew P.

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