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SQL Server 2008R2 SP3 install terminates after extract

  • December 30, 2016 at 10:12 am

    #339076

    I successfully applied 2008R2 SP3 to the Analysis Services and shared services. After the install, I rebooted the computer. Now, I am trying to apply SP3 to the database instance. I run the installer as administrator, it opens and extracts files, flashes a black window and then closes. No error message. I am new to SQL Server and, so far, I have not found any log file that will give me a clue as to the problem. I have tried rebooting the server, multiple times, and I continue to have the problem. Any suggestions?

    Thanks,

    Nancy

  • December 30, 2016 at 11:23 am

    #1920141

    nancy_iles (12/30/2016)

    I successfully applied 2008R2 SP3 to the Analysis Services and shared services. After the install, I rebooted the computer. Now, I am trying to apply SP3 to the database instance. I run the installer as administrator, it opens and extracts files, flashes a black window and then closes. No error message. I am new to SQL Server and, so far, I have not found any log file that will give me a clue as to the problem. I have tried rebooting the server, multiple times, and I continue to have the problem. Any suggestions?

    You might want to check the temp directory as the logs can end up there on a problematic install.

    Look for the file SQLSetup_1.log and SQLSetup.log. If you have those files, open them up and look for error messages.

    Sue

  • December 30, 2016 at 1:35 pm

    #1920157

    Thank you, Sue.

    I searched the entire C: drive and did not find any SQLSetup logs.

    Nancy

  • January 1, 2017 at 9:48 pm

    This was removed by the editor as SPAM

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