August 30, 2009 at 5:14 am
hi,
i am getting the follwing error while trying to install standard edition on windows xp professional, version 2002, service pack 2.
i get the errror when i try to install the tools. i have administrator right on the machine
error1625 while installing microsoft product
Please can you advice.
thanks for your help.
=== Verbose logging started: 8/30/2009 14:35:36 Build type: SHIP UNICODE 3.01.4000.4039 Calling process: D:\setup.exe ===
MSI (c) (64:58) [14:35:36:828]: Resetting cached policy values
MSI (c) (64:58) [14:35:36:828]: Machine policy value 'Debug' is 0
MSI (c) (64:58) [14:35:36:828]: ******* RunEngine:
******* Product: D:\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (c) (64:58) [14:35:36:828]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (64:58) [14:35:36:828]: Grabbed execution mutex.
MSI (c) (64:58) [14:35:37:687]: Cloaking enabled.
MSI (c) (64:58) [14:35:37:687]: Attempting to enable all disabled priveleges before calling Install on Server
MSI (c) (64:58) [14:35:37:703]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (24:D0) [14:35:37:734]: Grabbed execution mutex.
MSI (s) (24:70) [14:35:37:734]: Resetting cached policy values
MSI (s) (24:70) [14:35:37:734]: Machine policy value 'Debug' is 0
MSI (s) (24:70) [14:35:37:734]: ******* RunEngine:
******* Product: D:\Setup\SqlSupport.msi
******* Action:
******* CommandLine: **********
MSI (s) (24:70) [14:35:37:734]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (24:70) [14:35:37:750]: File will have security applied from OpCode.
MSI (s) (24:70) [14:35:39:234]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Setup\SqlSupport.msi' against software restriction policy
MSI (s) (24:70) [14:35:39:234]: SOFTWARE RESTRICTION POLICY: D:\Setup\SqlSupport.msi has a digital signature
MSI (s) (24:70) [14:35:39:453]: SOFTWARE RESTRICTION POLICY: D:\Setup\SqlSupport.msi is permitted to run at the 'unrestricted' authorization level.
MSI (s) (24:70) [14:35:39:453]: End dialog not enabled
MSI (s) (24:70) [14:35:39:453]: Original package ==> D:\Setup\SqlSupport.msi
MSI (s) (24:70) [14:35:39:453]: Package we're running from ==> C:\WINDOWS\Installer\2f18346d.msi
MSI (s) (24:70) [14:35:39:468]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (24:70) [14:35:39:468]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (24:70) [14:35:39:468]: MSCOREE not loaded loading copy from system32
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'DisablePatch' is 0
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (24:70) [14:35:39:468]: APPCOMPAT: looking for appcompat database entry with ProductCode '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'.
MSI (s) (24:70) [14:35:39:468]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (24:70) [14:35:39:468]: Transforms are not secure.
MSI (s) (24:70) [14:35:39:468]: Note: 1: 2205 2: 3: Control
MSI (s) (24:70) [14:35:39:468]: Command Line: ADDLOCAL=All REINSTALLMODE=vomus REBOOT=ReallySuppress REINSTALL=SupportFiles CURRENTDIRECTORY=D:\ CLIENTUILEVEL=3 CLIENTPROCESSID=2916 CURRENTMEDIAVOLUMELABEL=SQLSRVRS
MSI (s) (24:70) [14:35:39:468]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{2F29A0F0-4133-4501-BB74-8BFB27692AF2}'.
MSI (s) (24:70) [14:35:39:468]: Product Code passed to Engine.Initialize: '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'
MSI (s) (24:70) [14:35:39:468]: Product Code from property table before transforms: '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'
MSI (s) (24:70) [14:35:39:468]: Product Code from property table after transforms: '{53F5C3EE-05ED-4830-994B-50B2F0D50FCE}'
MSI (s) (24:70) [14:35:39:468]: Product registered: entering maintenance mode
MSI (s) (24:70) [14:35:39:468]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'.
MSI (s) (24:70) [14:35:39:468]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'.
MSI (s) (24:70) [14:35:39:468]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (24:70) [14:35:39:468]: User policy value 'DisableMedia' is 0
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'AllowLockdownMedia' is 0
MSI (s) (24:70) [14:35:39:468]: Specifed source is not already in a list.
MSI (s) (24:70) [14:35:39:468]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (24:70) [14:35:39:468]: Machine policy value 'DisableBrowse' is 1
MSI (s) (24:70) [14:35:39:468]: Adding new sources is not allowed.
MSI (s) (24:70) [14:35:39:468]: Note: 1: 1729
MSI (s) (24:70) [14:35:39:468]: Note: 1: 2729
MSI (s) (24:70) [14:35:39:468]: Note: 1: 2729
MSI (s) (24:70) [14:35:39:484]: Product: Microsoft SQL Server Setup Support Files (English) -- Configuration failed.
MSI (s) (24:70) [14:35:39:484]: MainEngineThread is returning 1625
This installation is forbidden by system policy. Contact your system administrator.
D:\Setup\SqlSupport.msi
MSI (c) (64:58) [14:35:39:593]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:58) [14:35:39:593]: MainEngineThread is returning 1625
=== Verbose logging stopped: 8/30/2009 14:35:39 ===
September 1, 2009 at 2:45 am
hi,
i have solved this problem. our network administrator ahd defined a policy accross the network disabling any users to install any kind of software on thier local machine. after he removed the machine name from this policy i could install client tools.
sharon.
September 1, 2009 at 4:30 am
Hi Sharon,
I was closely watching this post if anyone would reply with an answer. I wanted to ask if you could check any other small 'MSI installation' on the machine just to make sure you have the installation rights. But since u did mention that you are an administrator on the machine, I thought you should be able to do it.
Anyway, thanks for posting back and sharing the reason why it was happening.
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