SQL Server 2000 installation hang

  • Hi,

    I am using Windows 2003 Standard Server (stand alone) and trying to install SQL Server 2000 Enterprise edition. The installation stops whenever I have entered the sa password (the dialog box disappeared and then nothing happed, but the "setupsql" process (something like this) is still there).

    The same happened when I install SQL Server 2000 in Windows 2000 Server. For Win2K, I can first install SQL Server 7.0 and then upgrade to 2000 (same SQL Server 2000 installation CD!). However, Windows 2003 doesn't support SQL Server 7.0. So I can't use this method...

    Any idea?

    Thanks.

    Michael

  • The content of sqlstp.log

    23:18:08 Begin Setup

    23:18:08 8.00.194

    23:18:08 Mode = Normal

    23:18:08 ModeType = NORMAL

    23:18:09 GetDefinitionEx returned: 0, Extended: 0x0

    23:18:09 ValueFTS returned: 1

    23:18:09 ValuePID returned: 1

    23:18:09 ValueLic returned: 1

    23:18:09 System: Windows NT Terminal Server

    23:18:09 SQL Server ProductType: Standard Edition [0x2]

    23:18:09 Begin Action: SetupInitialize

    23:18:09 End Action SetupInitialize

    23:18:09 Begin Action:  SetupInstall

    23:18:09 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir ...

    23:18:09 CommonFilesDir=E:\Program Files\Common Files

    23:18:09 Windows Directory=E:\WINDOWS\

    23:18:09 Program Files=E:\Program Files\

    23:18:09 TEMPDIR=E:\WINDOWS\TEMP\

    23:18:09 Begin Action:  SetupInstall

    23:18:09 digpid size : 256

    23:18:09 digpid size : 164

    23:18:09 Begin Action:  CheckFixedRequirements

    23:18:09 Platform ID: 0xf00

    23:18:09 Version: 5.2.3790

    23:18:09 File Version - E:\WINDOWS\system32\shdocvw.dll: 6.0.3790.186

    23:18:09 End Action:  CheckFixedRequirements

    23:18:09 Begin Action:  ShowDialogs

    23:18:09 Initial Dialog Mask: 0x183000f7, Disable Back=0x1

    23:18:09 Begin Action ShowDialogsHlpr: 0x1

    23:18:09 Begin Action:  DialogShowSdWelcome

    23:18:10 End Action  DialogShowSdWelcome

    23:18:10 Dialog 0x1 returned: 1

    23:18:10 End Action ShowDialogsHlpr

    23:18:10 ShowDialogsGetDialog returned: nCurrent=0x2,index=1

    23:18:10 Begin Action ShowDialogsHlpr: 0x2

    23:18:10 Begin Action:  DialogShowSdMachineName

    23:19:07 ShowDlgMachine returned: 1

    23:19:07 Name = MATRIX, Type = 0x1

    23:19:07 Begin Action:  CheckRequirements

    23:19:07 Processor Architecture: x86 (Pentium)

    23:19:07 ComputerName: MATRIX

    23:19:07 User Name: Administrator

    23:19:07 IsAllAccessAllowed returned: 1

    23:19:07 OS Language: 0xc04

    23:19:07 End Action CheckRequirements

    23:19:07 This combination of Package and Operating System allows a full product install.

    23:19:07 CreateSetupTopology(MATRIX), Handle : 0x1504008, returned : 0

    23:19:07 CreateSetupTopology returned : 0, Handle : 0x1504008

    23:19:07 Topology Type : 1, Return Value : 0

    23:19:07 ST_GetPhysicalNode returned : 0, PNHandle : 0x1504030

    23:19:07 PN_EnumerateEx returned : 0

    23:19:07 PN_GetSQLStates returned : 0, SqlStates : 0x80000000

    23:19:07 PN_StartScan [0x1504030] returned : 0

    23:19:07 PN_GetNext [0x1504030] returned : 18, Handle: [0x0]

    23:19:07 No more items in enumeration.

    23:19:07 ReleaseSetupTopology

    23:19:07 Named instance limit: 100, quota: 0

    23:19:07 End Action  DialogShowSdMachineName

    23:19:07 begin ShowDialogsUpdateMask

    23:19:07 nFullMask = 0x183000f7, nCurrent = 0x2, nDirection = 0

    23:19:07 Updated Dialog Mask: 0xbf00037, Disable Back = 0x1

    23:19:07 Dialog 0x2 returned: 0

    23:19:07 End Action ShowDialogsHlpr

    23:19:07 ShowDialogsGetDialog returned: nCurrent=0x4,index=2

    23:19:07 Begin Action ShowDialogsHlpr: 0x4

    23:19:07 Begin Action:  DialogShowSdInstallMode

    23:19:08 ShowDlgInstallMode returned: 1

    23:19:08 InstallMode : 0x1

    23:19:08 End Action  DialogShowSdInstallMode

    23:19:08 begin ShowDialogsUpdateMask

    23:19:08 nFullMask = 0xbf00037, nCurrent = 0x4, nDirection = 1

    23:19:08 Updated Dialog Mask: 0x1bf40037, Disable Back = 0x1

    23:19:08 Dialog 0x4 returned: 1

    23:19:08 End Action ShowDialogsHlpr

    23:19:08 ShowDialogsGetDialog returned: nCurrent=0x10,index=4

    23:19:08 Begin Action ShowDialogsHlpr: 0x10

    23:19:08 Begin Action:  DialogShowSdRegisterUserEx

    23:19:09 End Action DialogShowSdRegisterUserEx

    23:19:09 Dialog 0x10 returned: 1

    23:19:09 End Action ShowDialogsHlpr

    23:19:09 ShowDialogsGetDialog returned: nCurrent=0x20,index=5

    23:19:09 Begin Action ShowDialogsHlpr: 0x20

    23:19:09 Begin Action:  DialogShowSdLicense

    23:19:10 End Action DialogShowSdLicense

    23:19:10 Dialog 0x20 returned: 1

    23:19:10 End Action ShowDialogsHlpr

    23:19:10 ShowDialogsGetDialog returned: nCurrent=0x40000,index=18

    23:19:10 Begin Action ShowDialogsHlpr: 0x40000

    23:19:10 Begin Action:  DialogShowSdCliSvr

    23:19:10 DisplaySystemPreReq

    23:19:11 ShowDlgClientServerSelect returned: 1

    23:19:11 Type : 0x2

    23:19:11 End Action  DialogShowSdCliSvr

    23:19:11 begin ShowDialogsUpdateMask

    23:19:11 nFullMask = 0x1bf40037, nCurrent = 0x40000, nDirection = 1

    23:19:11 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1

    23:19:11 Dialog 0x40000 returned: 1

    23:19:11 End Action ShowDialogsHlpr

    23:19:11 ShowDialogsGetDialog returned: nCurrent=0x80000,index=19

    23:19:11 Begin Action ShowDialogsHlpr: 0x80000

    23:19:11 Begin Action:  DialogShowSdInstanceName

    23:19:11 Begin Action: ShowDlgInstanceName

    23:19:12 End Action: ShowDlgInstanceName

    23:19:12 ShowDlgInstanceName returned : 1

    23:19:12 InstanceName : MSSQLSERVER

    23:19:12 CreateSetupTopology(MATRIX), Handle : 0x1504008, returned : 0

    23:19:12 CreateSetupTopology returned : 0, Handle : 0x1504008

    23:19:12 Topology Type : 1, Return Value : 0

    23:19:12 ST_GetPhysicalNode returned : 0, PNHandle : 0x1504030

    23:19:12 PN_EnumerateEx returned : 0

    23:19:12 PN_GetSQLStates returned : 0, SqlStates : 0x80000000

    23:19:12 PN_StartScan [0x1504030] returned : 0

    23:19:12 PN_GetNext [0x1504030] returned : 18, Handle: [0x0]

    23:19:12 No more items in enumeration.

    23:19:12 ReleaseSetupTopology

    23:19:12 End Action  DialogShowSdInstanceName

    23:19:12 begin ShowDialogsUpdateMask

    23:19:12 nFullMask = 0x1bfc0037, nCurrent = 0x80000, nDirection = 1

    23:19:12 Updated Dialog Mask: 0x1bfc0037, Disable Back = 0x1

    23:19:12 Dialog 0x80000 returned: 1

    23:19:12 End Action ShowDialogsHlpr

    23:19:12 ShowDialogsGetDialog returned: nCurrent=0x100000,index=20

    23:19:12 Begin Action ShowDialogsHlpr: 0x100000

    23:19:12 Begin Action:  DialogShowSdSetupType

    23:19:12 Begin Action: Setup Type

    23:19:13 SQL program folder: E:\Program Files\Microsoft SQL Server

    23:19:13 SQL data folder: E:\Program Files\Microsoft SQL Server

    23:19:13 Windows system folder: E:\WINDOWS\system32\

    23:19:13 Prog req: 38205, Data req: 34432, Sys req: 182917

    23:19:13 Prog avail: 20881712, Data avail: 20881712, Sys avail: 20881712

    23:19:13 Prog req vs. avail, 255554, 20881712

    23:19:13 Data req vs. avail, 34432, 20881712

    23:19:13 Sys req vs. avail, 217349, 20881712

    23:19:13 DisplaySystemPreReq

    23:19:13 [SetupTypeSQL]

    23:19:13 szDir = E:\Program Files\Microsoft SQL Server

    23:19:13 szDir = %PROGRAMFILES%\Microsoft SQL Server

    23:19:13 Result = 301

    23:19:13 szDataDir = E:\Program Files\Microsoft SQL Server

    23:19:13 szDataDir = %PROGRAMFILES%\Microsoft SQL Server

    23:19:13 End Action: Setup Type

    23:19:13 Setup Type: Typical (301)

    23:19:13 End Action  DialogShowSdSetupType

    23:19:13 begin ShowDialogsUpdateMask

    23:19:13 nFullMask = 0x1bfc0037, nCurrent = 0x100000, nDirection = 301

    23:19:13 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1

    23:19:13 Dialog 0x100000 returned: 301

    23:19:13 End Action ShowDialogsHlpr

    23:19:13 ShowDialogsGetDialog returned: nCurrent=0x400000,index=22

    23:19:13 Begin Action ShowDialogsHlpr: 0x400000

    23:19:13 Begin Action:  DlgServices

    23:19:17 ShowDlgServices returned: 1

    23:19:17 [DlgServices]

    23:19:17 Local-Domain = 3855

    23:19:17 AutoStart  = 15

    23:19:17 Result = 1

    23:19:17 End Action DlgServices

    23:19:17 begin ShowDialogsUpdateMask

    23:19:17 nFullMask = 0x1bdc0037, nCurrent = 0x400000, nDirection = 1

    23:19:17 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1

    23:19:17 Dialog 0x400000 returned: 1

    23:19:17 End Action ShowDialogsHlpr

    23:19:17 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23

    23:19:17 Begin Action ShowDialogsHlpr: 0x800000

    23:19:17 Begin Action:  DlgSQLSecurity

    23:19:27 ShowDlgSQLSecurity returned: 1

    23:19:27 LoginMode = 2,szPwd

    23:19:27 End Action DlgSQLSecurity

    23:19:27 begin ShowDialogsUpdateMask

    23:19:27 nFullMask = 0x1bdc0037, nCurrent = 0x800000, nDirection = 1

    23:19:28 Updated Dialog Mask: 0x1bdc0037, Disable Back = 0x1

    23:19:28 Dialog 0x800000 returned: 1

    23:19:28 End Action ShowDialogsHlpr

    23:19:28 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24

    23:19:28 Begin Action ShowDialogsHlpr: 0x1000000

    23:19:28 Begin Action:  DlgCollation

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