SQl exeption

  • Help needed

    We are having Ecommerce website in Windows 2000,SQL Server 2000 and Commerce server 2002.

    which was working fine in production. off late we are running into problems some are sql exception.

    We received the following exception

    Stack Trace: System.Web.HttpUnhandledException: Exception of type System.Web.HttpUnhandledException was thrown. ---> System.Data.OleDb.OleDbException: [DBNETLIB][ConnectionRead (WrapperRead()).]General network error. Check your network documentation.

       at Microsoft.CommerceServer.Site.Payment.btnPurchase_Click(Object sender, EventArgs e)

       at System.Web.UI.WebControls.Button.OnClick(EventArgs e)

       at System.Web.UI.WebControls.Button.System.Web.UI.IPostBackEventHandler.RaisePostBackEvent(String eventArgument)

       at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)

       at System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData)

       at System.Web.UI.Page.ProcessRequestMain()

       --- End of inner exception stack trace ---

       at System.Web.UI.Page.HandleError(Exception e)

       at System.Web.UI.Page.ProcessRequestMain()

       at System.Web.UI.Page.ProcessRequest()

       at System.Web.UI.Page.ProcessRequest(HttpContext context)

       at System.Web.CallHandlerExecutionStep.Execute()

       at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    We receive this error when a customer try to submit a payment.

    appreciate your help..

  • What happens if you rerun the statement in the same context but from query analyser (to get the actual server error).

  • When the server or connection is not available, you will have this "General network error".

    If you can ping the server from the client, you can check the connection string (server name, db name, user and pass), sql server authentication method etc.  If you using windows authentication, make sure the windows account has permission.

     

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