April 12, 2011 at 12:44 pm
I was recently called in to help with a connection issue on an unfamiliar SQL 2005 Server. One issue is that the SQL Active Directory Helper Service is hung in the Stopping state. This pretty much prevents me from doing anything on the server, including a restart, as it hangs during shut down on the shutting down services part of that process.
I can't even go into the service and change it to Manual startup, or change the Login user because I can't restart the service.
tia,
Steve.
April 12, 2011 at 12:53 pm
Hi,
can you kill the corresponding windows session?
Greets
Patrick Fiedler
[font="Arial"]Kind regards,
Patrick Fiedler
Consultant
April 12, 2011 at 12:57 pm
I'm not quite following. If I hard boot (and I'll wear steel toed boots when I visit it tonight) the server, log in as the administrator, jump into services it is already Stopping.
Currently it is set to Automatic (which, as I understand it, should be Manual for this service).
It is logging on as Network Service.
What would I kill?
April 12, 2011 at 3:58 pm
I meant to kill the corresponding task of the AD Helper service. Or is there no corresponding spid.
Furthermore you can try to track the activity of the service through processmonitor of sysinternals.
[font="Arial"]Kind regards,
Patrick Fiedler
Consultant
April 13, 2011 at 5:06 am
Apparently time heals all wounds. I got back to the customer last night and the service had managed to finally stop. I was then able to change it to manual startup.
I had tried ending the corresponding processess on monday when this first came up, and it didn't change the status of the the service.
Thanks,
Steve.
April 13, 2011 at 5:27 am
But you haven't seen any errors in the event log?
[font="Arial"]Kind regards,
Patrick Fiedler
Consultant
April 13, 2011 at 5:29 am
The only errors in there event log were from Exchange, which is apparently loaded on that server, but not used.
April 13, 2011 at 5:41 am
Sounds mysterious ... 😎
[font="Arial"]Kind regards,
Patrick Fiedler
Consultant
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