SQL 2016 RTM Install Reboots Server and Hoses up the Install

  • I just attempted installing SQL 2016 RTM and the install rebooted the server. After the reboot SQL of course is not working at all due to the install not completing; so, it's hosed up. It appears that msiexec requested a restart due to SSIS (see below). Has anyone had this issue? This is a new Win 2012-R2 VM and a new SQL 2016 install.

    From the Win App Error Log: Windows Installer requires a system restart. Product Name: SQL Server 2016 Integration Services. Product Version: 13.0.1601.5. Product Language: 1033. Manufacturer: Microsoft Corporation. Type of System Restart: 1. Reason for Restart: 1.

    p.s. we need a SQL 2016 Forum please

  • SQL 2016 forum is available, post the same there.

    Regards
    Durai Nagarajan

  • Moving to SQL 2016 Admin.

    Haven't seen this or seen a report. What does the setup log note?

  • Looks like .net caused it:

    (01) 2016-06-14 10:14:24 Slp: Running Action: InitializeMsiAction

    (01) 2016-06-14 10:14:24 Slp: Attempting to pause the 32 bit ngen queue for x64

    (01) 2016-06-14 10:14:24 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine

    (01) 2016-06-14 10:14:24 Slp: Sco: Attempting to open registry subkey

    (01) 2016-06-14 10:14:24 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

    (01) 2016-06-14 10:14:24 Slp: Sco: Attempting to get registry value InstallPath

    (01) 2016-06-14 10:14:24 Slp: ngen command to be used from .Net Framework Directory: C:\Windows\Microsoft.NET\Framework\v4.0.30319(01) 2016-06-14 10:14:24 Slp: Running: C:\Windows\Microsoft.NET\Framework\v4.0.30319gen.exe queue pause

    (16) 2016-06-14 10:14:25 Slp: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.33440

    (16) 2016-06-14 10:14:25 Slp: Copyright (c) Microsoft Corporation. All rights reserved.

    (16) 2016-06-14 10:14:25 Slp:

    (16) 2016-06-14 10:14:25 Slp: The .NET Runtime Optimization Service is started and paused.

    (01) 2016-06-14 10:14:25 Slp: Process returned 0

    (01) 2016-06-14 10:14:25 Slp: Attempting to pause the 64 bit ngen queue

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to open registry subkey

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to get registry value InstallPath

    (01) 2016-06-14 10:14:25 Slp: ngen command to be used from .Net Framework Directory: C:\Windows\Microsoft.NET\Framework\v4.0.30319(01) 2016-06-14 10:14:25 Slp: Running: C:\Windows\Microsoft.NET\Framework\v4.0.30319gen.exe queue pause

    (07) 2016-06-14 10:14:25 Slp: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.33440

    (07) 2016-06-14 10:14:25 Slp: Copyright (c) Microsoft Corporation. All rights reserved.

    (07) 2016-06-14 10:14:25 Slp:

    (07) 2016-06-14 10:14:25 Slp: The .NET Runtime Optimization Service is started and paused.

    (01) 2016-06-14 10:14:25 Slp: Process returned 0

    (01) 2016-06-14 10:14:25 Slp: Completed Action: InitializeMsiAction, returned True

    (01) 2016-06-14 10:14:25 Slp: ----------------------------------------------------------------------

    (01) 2016-06-14 10:14:25 Slp: Running Action: MsiTimingAction

    (01) 2016-06-14 10:14:25 Slp: ----------------------------------------------------------------------

    (01) 2016-06-14 10:14:25 Slp: Running Action: Install_MsMpi_Cpu64_Action

    (01) 2016-06-14 10:14:25 Slp: Sco: File 'C:\Downloads\SQL 2016 Developer Ed RTM x64 - for Slipstream\x64\setup\x64\MSMpiSetup.exe' does not exist

    (01) 2016-06-14 10:14:25 Slp: Checkpoint: PREINSTALL_MSMPI_CPU64_ACTION

    (01) 2016-06-14 10:14:25 Slp: Sco: Waiting for service 'msiserver' to accept the stop request.

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to open SC Manager

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to open service handle for service msiserver

    (01) 2016-06-14 10:14:25 Slp: Invoking QueryServiceStatus Win32 API

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to close service handle for service msiserver

    (01) 2016-06-14 10:14:25 Slp: Sco: Attempting to close SC Manager

    (01) 2016-06-14 10:14:25 Slp: Running: C:\Downloads\SQL 2016 Developer Ed RTM x64 - for Slipstream\x64\setup\MSMpiSetup.exe -unattend -force -appendlog -verbose -log "C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20160614_094521\MsMpi_Cpu64_1.log"

    (01) 2016-06-14 10:14:29 Slp: Process returned 0

    (01) 2016-06-14 10:14:29 Slp: Checkpoint: INSTALL_MSMPI_CPU64_ACTION

    (01) 2016-06-14 10:14:29 Slp: Completed Action: Install_MsMpi_Cpu64_Action, returned True

    (01) 2016-06-14 10:14:29 Slp: Attempting to pause the 32 bit ngen queue for x64

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open registry subkey

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to get registry value InstallPath

    (01) 2016-06-14 10:14:29 Slp: ngen command to be used from .Net Framework Directory: C:\Windows\Microsoft.NET\Framework\v4.0.30319(01) 2016-06-14 10:14:29 Slp: Running: C:\Windows\Microsoft.NET\Framework\v4.0.30319gen.exe queue pause

    (03) 2016-06-14 10:14:29 Slp: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.33440

    (03) 2016-06-14 10:14:29 Slp: Copyright (c) Microsoft Corporation. All rights reserved.

    (03) 2016-06-14 10:14:29 Slp:

    (03) 2016-06-14 10:14:29 Slp: The .NET Runtime Optimization Service is started and paused.

    (01) 2016-06-14 10:14:29 Slp: Process returned 0

    (01) 2016-06-14 10:14:29 Slp: Attempting to pause the 64 bit ngen queue

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to create base registry key HKEY_LOCAL_MACHINE, machine

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open registry subkey

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open registry subkey SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to get registry value InstallPath

    (01) 2016-06-14 10:14:29 Slp: ngen command to be used from .Net Framework Directory: C:\Windows\Microsoft.NET\Framework\v4.0.30319(01) 2016-06-14 10:14:29 Slp: Running: C:\Windows\Microsoft.NET\Framework\v4.0.30319gen.exe queue pause

    (06) 2016-06-14 10:14:29 Slp: Microsoft (R) CLR Native Image Generator - Version 4.0.30319.33440

    (06) 2016-06-14 10:14:29 Slp: Copyright (c) Microsoft Corporation. All rights reserved.

    (06) 2016-06-14 10:14:29 Slp:

    (06) 2016-06-14 10:14:29 Slp: The .NET Runtime Optimization Service is started and paused.

    (01) 2016-06-14 10:14:29 Slp: Process returned 0

    (01) 2016-06-14 10:14:29 Slp: ----------------------------------------------------------------------

    (01) 2016-06-14 10:14:29 Slp: Running Action: Install_DotNet46_Cpu64_Action

    (01) 2016-06-14 10:14:29 Slp: Sco: File 'C:\Downloads\SQL 2016 Developer Ed RTM x64 - for Slipstream\redist\DotNetFrameworks\x64\dotNetFx46-x86-x64-AllOS.exe' does not exist

    (01) 2016-06-14 10:14:29 Slp: Checkpoint: PREINSTALL_DOTNET46_CPU64_ACTION

    (01) 2016-06-14 10:14:29 Slp: Sco: Waiting for service 'msiserver' to accept the stop request.

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open SC Manager

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to open service handle for service msiserver

    (01) 2016-06-14 10:14:29 Slp: Invoking QueryServiceStatus Win32 API

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to close service handle for service msiserver

    (01) 2016-06-14 10:14:29 Slp: Sco: Attempting to close SC Manager

    (01) 2016-06-14 10:14:29 Slp: Running: C:\Downloads\SQL 2016 Developer Ed RTM x64 - for Slipstream\redist\DotNetFrameworks\dotNetFx46-x86-x64-AllOS.exe /chainingpackage SQL_Server /norestart /q /log "C:\Program Files\Microsoft SQL Server\130\Setup Bootstrap\Log\20160614_094521\DotNet46_Cpu64_1.log" /CEIPconsent

    (01) 2016-06-14 10:17:02 Slp: Process returned 3010

    (01) 2016-06-14 10:17:02 Slp: .NET 4.0 installation succeeded but reboot is required.

    (01) 2016-06-14 10:17:02 Slp: Sco: Attempting to stop service msiserver

    (01) 2016-06-14 10:17:02 Slp: Sco: Waiting for service 'msiserver' to accept the stop request.

  • The MS resolution to this issue in case anyone else has this issue is as follows:

    Resolution: We were able to resolve this for you by completing these steps:

    • Turn off UAC during the setup

    • Check local security policies / User Right Assignments / Privileges needs to be assigned to the SQL Setup account:

    Act as Part of the Operating System

    Lock Pages In Memory

    Log on as a Batch Job

    Log on as a Service

    Replace a Process Level Token

    Manage auditing and security log

    Bypass Traverse Checking

    Debug programs

    • Reboot the server

    • Uninstall the failed features

    • Repair the instance

    • Add new features and for OLAP initially have the service account start under the setup user account.

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