SP2 CU4

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SP2 CU4

AndrewL65

Mr or Mrs. 500

Points: 526
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November 19, 2018 at 4:28 am

#368958

I've started getting the following error when installing this patch:
Error installing SQL Server Database Engine Services Instance Features
File C:\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\Binn\DllTmp64\sqlagentctr130.dll could not be copied to file path C:\Windows\system32\perf-MSSQL13.MSSQLSERVER-sqlagtctr.dll.
Error code: 0x85500003
Anyone have a fix?

Viewing 7 posts - 1 through 6 (of 6 total)

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AndrewL65 Mr or Mrs. 500 Points: 526 More actions · Answer 1

After some experimentation on a test server, I'm finding this works:

1. Install Patch (get failure message))
2. Reboot server
3. Install patch (right click and run as administrator)

Steve Jones - SSC Editor SSC Guru Points: 736478 More actions · Answer 2

Steve Jones - SSC Editor

SSC Guru

Points: 736478

November 19, 2018 at 9:38 am

#2013984

What if you ran the first time as admin? Or did you?

AndrewL65 Mr or Mrs. 500 Points: 526 More actions · Answer 3

Steve Jones - SSC Editor - Monday, November 19, 2018 9:38 AM
What if you ran the first time as admin? Or did you?

Yeah. I even tried getting one of my colleagues to log in as a domain admin to see if that made a difference.

Steve Jones - SSC Editor SSC Guru Points: 736478 More actions · Answer 4

Very strange. I know that sometimes a reboot is needed. My first install of CU4 noted that my system needed a reboot, but the second time (after reboot), this just installed.

Did you get the check message that a reboot is needed? Depending on what's changed, sometimes a pending reboot is set for some items.

SQL_Chris SSC Journeyman Points: 90 More actions · Answer 5

I feel like I remember some of these errors back working with 2008r2 and 2012 and they were all permissions/rights issue and based on corporate domain policies being tighten and default user rights to the local administrators group on a Windows operating system were also removed.

Look in the Group Policy Management Editor in Computer configurations -> Policies -> Windows Settings -> Security Settings -> Local Policies -> User Rights Assignments:

Are these three all listed as Full Control, if not update them as such and retest.

Back Up files and directory

Debug programs

Manage auditing and security log

Also the Setup user account requires the following default user rights for setup to be completed successfully.

Local Policy Object Display Name :: User Right

Backup files and directories :: SeBackupPrivilege

Debug Programs :: SeDebugPrivilege

Manage auditing and security log :: SeSecurityPrivilege

You should be in a better place with time to read over the MS KB below.

Have a look at: http://support.microsoft.com/kb/2000257

Enjoy AWS re:Invent 2018 in Las Vegas!!

AndrewL65 Mr or Mrs. 500 Points: 526 More actions · Answer 6

Hi Chris,

Yes I thinks that's what it is. There's been a recent security exercise here and looks like some of my local server rights have been removed. Even adding my account back into Domain Admins didn't fix the issue. Luckily the admin guys have created a special admin account that still retains the needed permissions.