June 25, 2015 at 9:44 am
I am unable to access the report url http://localhost/reports getting the error
An internal error occurred on the report server. See the error log for more details. (rsInternalError) Get Online Help
IN logs :
Error initializing configuration from the database: Microsoft.ReportingServices.Library.ReportServerDatabaseUnavailableException: The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. ---> System.Data.SqlClient.SqlException: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.
June 25, 2015 at 3:45 pm
Is the server hosting the SSRS databases up and the databases available? Can you check Reporting Services Configuration Manager to see if it can connect to the RS databases? I would also check the account used to connect to the RS databases and make sure it is okay.
Joie Andrew
"Since 1982"
June 26, 2015 at 5:13 am
yes , able to connect to report server database from reporting server configuration manager and I observed the db and reporting server versions are different is it issue ?
db is 10.50.4321 and SSRS is 10.50.4000
June 26, 2015 at 5:25 am
Those versions should be fine. Can you run a trace capturing user error messages when trying to connect and see if anything gets logged? Is anything logged in the SQL Server Error Logs?
Joie Andrew
"Since 1982"
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