Report Email Scheduling not working

  • Hi All,

    I am trying to troubleshoot an issue where when I create a report subscription (Email) the schedule runs the first time and then if I change it to run say 10 minutes later it does not run ans says Pending.

    Does anyone know where I could start to look. I do believe that the email setting are correct.

    Thanks

    Greg

  • dont know if this is the right cause but

    it might be down to the time it takes for the SQL Agent job to execute, so if it takes longer than 10 minutes to run the job then it cant run the second time as its still executing the first time.

    run this in the ReportServer db, it should help you find the job name which is a GUID and then you can see how long it takes to execute the job, if its seconds then I'm at a bit of a stump.

    SELECT

    U.UserName AS SubscriptionOwner,

    C.Path AS ReportPath,

    CONVERT(XML,S.ExtensionSettings) AS SubscriptionSettings,

    S.EventType AS SubscriptionType,

    CONVERT(XML,S.Parameters) AS ReportParameters,

    S.DeliveryExtension AS DeliveryMethod,

    Sc.Name AS ScheduleName,

    Rs.ScheduleID

    FROM

    Subscriptions S

    INNER JOIN

    Users U

    ON

    S.OwnerID = U.UserID

    INNER JOIN

    Catalog C

    ON

    S.Report_OID = C.ItemID

    INNER JOIN

    ReportSchedule RS

    ON

    S.SubscriptionID = RS.SubscriptionID

    INNER JOIN

    Schedule Sc

    ON

    RS.ScheduleID = Sc.ScheduleID

    ORDER BY

    1,2

  • Look in your reporting services database for a view ExecutionLog2. There might be something in there that will give you a clue.

    Also I find the Report Server trace files very helpful, difficult to read through, but helpful. You can find them on your server in:

    Program Files\Microsoft SQL Server\MSRS10.MSSQLSERVER\Reporting Services\LogFiles

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