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Push EMAILS from SSC??

  • January 10, 2011 at 7:16 am

    #64316

    Several weeks ago I stopped receiving emails (newsletter) from SSC. I check with my exchange server folks to see if they were blocking them, but they say they're letting the header through; but you know I've heard that before.

    I also went into my account settings and "unchecked APPLIED / checked APPLIED" the newletter option

    Is everyone still receiving emails?

    If I don't receive the email, I usually forget to check SSC for new posts and such.

    I feel like the community abandoned me; perhaps I was voted off!

    Thanks

    Steve

  • January 10, 2011 at 7:25 am

    #1271379

    Steve-3_5_7_9 (1/10/2011)

    Is everyone still receiving emails?

    I'm still getting the mails. Guess you've been voted off the island 😉

  • January 10, 2011 at 7:34 am

    #1271386

    ok. thanks

    I was pretty sure that it was on my end with our exchange server folks.

    SITE ADMINS:

    Has the email header changed at all?

    Thanks

  • January 10, 2011 at 9:27 am

    #1271464

    The newsletter format has not changed in months. If they are not coming through, there is some type of filtering happening. Often Exchange people have a third party SPAM filter, and sometimes those update and will block newsletters.

  • January 18, 2011 at 4:06 am

    #1274582

    I've seen this as well, last e-mail I received was on the 8th, and after checking yesterday I found that all of them after that point have been stopped by our anti-spam system. Our system is reporting that they're being blocked due to the sender rather than the content of the message, which makes me suspect that the sender address / domain has been blacklisted somewhere. I haven't had a chance to check fully and determine exactly who or what is causing it to be flagged, but if I do find out I'll report back.

    For now at least I've white listed the domain on our system so the e-mails are coming through yet again! 🙂

  • January 18, 2011 at 9:02 am

    #1274800

    Thanks for the note. We constantly are tracking down blacklisting. Some companies are quicker to report us for a complaint than others. We do try to remove people as soon as we can when they request it, but some complaints get through.

  • January 19, 2011 at 12:04 pm

    #1275498

    As expected, this was on our end, in one of network firewall country blocks (so I'm told).

    SSC sends email through via a country outside the U.S.?

  • January 19, 2011 at 2:40 pm

    #1275584

    We send from the UK

  • January 19, 2011 at 2:41 pm

    #1275585

    We send from the UK

  • January 20, 2011 at 5:29 am

    #1275810

    thanks.

    Yikes, if we were blocking the UK, I'm not sure what country we wouldn't block!

  • January 27, 2011 at 7:11 am

    #1279062

    somehow the mailserver landed on following blacklist:

    http://www.dnsbl.manitu.net/lookup.php?language=en&value=89.234.60.73

    because of this im not receiving the newsletter any longer, could you please do something against that?

  • January 27, 2011 at 10:49 am

    #1279233

    I sent this on to the mail guys.

    Thanks

  • February 15, 2011 at 12:49 am

    #1286885

    Any new information? I still only receive some of the newsletters.

  • February 21, 2011 at 9:51 am

    #1289483

    The server you listed in your link above had been removed from the blacklist. However it appears that one of the other SSC mail servers had appeared on the list instead.

    This has now been removed, so hopefully your newsletters should arrive as per normal. Please let us know if this is not the case.

    ________________________________________
    Red Gate Software Ltd

  • March 2, 2011 at 2:40 am

    #1293382

    Everything is OK now, no more lost newsletters

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