Problem with SQL Server HotFix SQL2000-KB810185-8.00.0859

• jcfilth

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  January 7, 2005 at 4:18 am

  #164118

  Hello,

  I am running Sql server 2000 sp3a on a windows2003 std. server.

  I also use Veritas Backup Exec 9.1 sp1 and it uses the sql server to store its database. the system was running ok until now

  But 4 days ago I installed a Hotfix for the Sql server:

     SQL2000-KB810185-8.00.0859

     http://support.microsoft.com/default.aspx?scid=kb;en-us;821334

  since then, Backup Exec services don't start. I can't start them.

  The service "Backup Exec Device & Media Service" freezes starting.

  Every time I try, the event viewer shows the error message:

     Application with errors: pvlsvr.exe, version:

     9.1.4691.15, module with error: dbutil.dll, version 9.1.4691.0, error address

     0x00005940.

  Can anybody help me?

  I know this is a forum about SQL Sever and the soft that is giving problems is Veritas, but all started after the Hotfix installation.

  Any idea on what to do or where I can find help would be appreciated

  Thank you very much

  Juan Carlos

• AJ Ahrens

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  January 7, 2005 at 5:19 am

  #536369

  Please don't double post.  Response can be found here http://www.sqlservercentral.com/forums/shwmessage.aspx?forumid=24&messageid=154218

  
  
  Good Hunting!

  AJ Ahrens
  
  
  webmaster@kritter.net