Print pop up is not popping up

  • [font="Verdana"]Hi All,

    I have one report developed in SQL Server 2005 Reporting Services. Whenever I click on Print button, print pop up is not popping up. Can anybody advice on this?

    Thanks in advance,

    Mahesh[/font]

    MH-09-AM-8694

  • What version of SSRS? I believe this is a known issue for SSRS 2000 that was caused by either an IE or Windows update. Here is one link. And here's my search.

  • [font="Verdana"]Hi Jack,

    I am facing this problem in SQL Server 2005 as well as in SQL Server 2008. Please let me know if you have any idea on this.

    Thanks,

    Mahesh[/font]

    MH-09-AM-8694

  • [font="Verdana"]Hi,

    I tried the below things:

    1. I added the below method

    objReportViewer.PrintDialog()

    2. Even thogh it was not working. Then I uninstalled Windows 2000 Hotfix – KB956390. It start popping up the Print dialog box.

    Can anybody explain it in detail, the exact cause.

    Thanks,

    Mahesh

    [/font]

    MH-09-AM-8694

  • This issue pertains to a security fix install.... take a look at:

    http://support.microsoft.com/kb/920803

    In essense you will need to

    1. upgrade the SSRS sp pack

    2. Make sure your client allow activex installs.

    3. When the user attempts to print, the machine should ask if you want to install an updated report viewer.

    The key is getting the client to install the updated report viewer.

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