August 19, 2010 at 5:53 am
Anyone experience this?
We are running SSRS 2008 R2, with a mix of Windows XP and Windows 7 clients (mostly Windows XP).
When a user clicks the print button in a SSRS 2008 R2 report, it always downloads the print control, popping up the IE (8) dialog asking if they trust the publisher Microsoft Corporation. After you click Install, it then prints, and it will not ask again on subsequent reports while the browser remains open.
If the browser is closed and opened again, navigating to a SSRS 2008 R2 report will prompt again for the install!
We also have some reports on a SSRS 2005 server and it does not do this.
The only thing I have come up with, although I don't like it and not sure how to push it out to 500 PC's is to have IE trust everything from the publisher Microsoft Corporation. I can still see it downloading and installing the print control every time, but it does not prompt me to install. Still seems like it is not working.
August 29, 2010 at 3:32 pm
We experienced this in 2005 because we had a domain policy which restricted users. Have you tried running it on the client as an admin?
August 29, 2010 at 8:11 pm
I found a solution to this. The reason it was happening was that when I installed SQL 2008 R2, I also installed Cumulative Update 2.
There apparently is a version number issue with the .cab for the print control caused by this update, and that caused the print control to download every time.
Cumulative Update 3 (http://support.microsoft.com/kb/2261464/en-us) fixes this problem.
I probably would not have had a problem if I just installed SQL 2008 R2 RTM.
September 7, 2010 at 11:18 am
I know this isn't overly helpful... but we just had all our users export to PDF and print that way.
I know, I know... but I found it tended to do a better job of formatting some of the report layouts.
Just tossing it out there...
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