Post reply

Pesky email issue - click on grey background sends to bottom of email

  • February 6, 2015 at 7:44 am

    #315070

    When I read emails in Outlook, I'll often click on the background colour to make sure I don't hit any links and it'll enable me to scroll through the email. Not so with your emails.

    When I click the grey background on your emails it shifts focus right to the bottom of the email which is frustrating because then I have to get back to the top of the email.

    I'd appreciate it if the grey background could be made completely inactive.

    Otherwise, sterling work 😀

  • February 6, 2015 at 8:04 am

    #1776048

    Hi Steph,

    I can't recreate this 100% - it does it sometimes, or scrolls partially, but it's definitely an issue. I'll look at clearing that up.

  • February 6, 2015 at 8:36 am

    #1776061

    Ta muchly!

  • February 16, 2015 at 4:50 am

    #1777786

    I've spent some time looking into this, and I've not been able to find a working solution that doesn't break the email for other clients. There's nothing active in the background, and stripping out the background styling doesn't stop it from happening.

    I'll look into this again next time there's any substantial work on the newsletter, but for now I'm going to have to write it off as another quirk of Outlook's horrible HTML rendering engine. Apologies.

  • February 18, 2015 at 3:09 am

    #1778293

    Thanks for looking into it

Viewing 5 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic. Login to reply