MSDE SP4 update problems... it''s hell! help!

  • I have so much problem trying to patch my MSDE SP3 to SP4 for an existing default SQL MSDE instance. 

    First I ran the SP4 file and I get "the instance name specified is not vaild" problem.... after I search around the web, I found many people resolve the problem by running it from the command line prompt with

    setup /upgradesp sql run ... command.

    I have tried so many different combinations of the above command and the installation keep failing.... The funniest part was that  According to the Readme file, it said search for the string “value 3” in the error log.  Within 10 lines of the string is a failure notice for a custom action.  The notice contains additional information about the nature of the failure.

    Okay... so here is the log file... what's wrong with it??  anyone can help?

    thanks!

     

    === Verbose logging started: 5/23/2006  13:56:35  Build type: SHIP UNICODE 3.01.4000.2435  Calling process: C:\WINNT\system32\msiexec.exe ===

    MSI (c) (A0:8C) [13:56:35:078]: Resetting cached policy values

    MSI (c) (A0:8C) [13:56:35:078]: Machine policy value 'Debug' is 0

    MSI (c) (A0:8C) [13:56:35:078]: ******* RunEngine:

               ******* Product: C:\SQL2KSP4\MSDE\Setup\SqlRun01.msi

               ******* Action:

               ******* CommandLine: **********

    MSI (c) (A0:8C) [13:56:35:078]: Machine policy value 'DisableUserInstalls' is 0

    MSI (c) (A0:8C) [13:56:35:203]: Cloaking enabled.

    MSI (c) (A0:8C) [13:56:35:203]: Attempting to enable all disabled priveleges before calling Install on Server

    MSI (c) (A0:8C) [13:56:35:250]: End dialog not enabled

    MSI (c) (A0:8C) [13:56:35:250]: Original package ==> C:\SQL2KSP4\MSDE\Setup\SqlRun01.msi

    MSI (c) (A0:8C) [13:56:35:250]: Package we're running from ==> C:\DOCUME~1\otadmin\LOCALS~1\Temp\eb59d5b5.msi

    MSI (c) (A0:8C) [13:56:35:265]: APPCOMPAT: looking for appcompat database entry with ProductCode '{E09B48B5-E141-427A-AB0C-D3605127224A}'.

    MSI (c) (A0:8C) [13:56:35:265]: APPCOMPAT: no matching ProductCode found in database.

    MSI (c) (A0:8C) [13:56:35:265]: MSCOREE not loaded loading copy from system32

    MSI (c) (A0:8C) [13:56:35:281]: Machine policy value 'DisablePatch' is 0

    Property(C): REINSTALLMODE = vomus

    Property(C): UPGRADEWITHRECACHE = TRUE

    Property(C): CURRENTDIRECTORY = C:\SQL2KSP4\MSDE

    Property(C): CLIENTUILEVEL = 0

    Property(C): CLIENTPROCESSID = 416

    Property(C): PRODUCTLANGUAGE = 1033

    Property(C): VersionDatabase = 110

    Property(C): VersionMsi = 3.01

    Property(C): WindowsBuild = 2195

    Property(C): ServicePackLevel = 4

    Property(C): ServicePackLevelMinor = 0

    Property(C): MsiNTProductType = 1

    Property(C): WindowsFolder = C:\WINNT\

    Property(C): WindowsVolume = C:\

    Property(C): System16Folder = C:\WINNT\system\

    Property(C): TempFolder = C:\DOCUME~1\otadmin\LOCALS~1\Temp\

    Property(C): ProgramFilesFolder = C:\Program Files\

    Property(C): CommonFilesFolder = C:\Program Files\Common Files\

    Property(C): AppDataFolder = C:\Documents and Settings\otadmin\Application Data\

    Property(C): FavoritesFolder = C:\Documents and Settings\otadmin\Favorites\

    Property(C): NetHoodFolder = C:\Documents and Settings\otadmin\NetHood\

    Property(C): PersonalFolder = C:\Documents and Settings\otadmin\My Documents\

    Property(C): PrintHoodFolder = C:\Documents and Settings\otadmin\PrintHood\

    Property(C): RecentFolder = C:\Documents and Settings\otadmin\Recent\

    Property(C): SendToFolder = C:\Documents and Settings\otadmin\SendTo\

    Property(C): TemplateFolder = C:\Documents and Settings\All Users\Templates\

    Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\

    Property(C): LocalAppDataFolder = C:\Documents and Settings\otadmin\Local Settings\Application Data\

    Property(C): MyPicturesFolder = C:\Documents and Settings\otadmin\My Documents\My Pictures\

    Property(C): AdminToolsFolder = C:\Documents and Settings\otadmin\Start Menu\Programs\Administrative Tools\

    Property(C): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\

    Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\

    Property(C): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\

    Property(C): DesktopFolder = C:\Documents and Settings\All Users\Desktop\

    Property(C): FontsFolder = C:\WINNT\Fonts\

    Property(C): GPTSupport = 1

    Property(C): OLEAdvtSupport = 1

    Property(C): ShellAdvtSupport = 1

    Property(C): Intel = 15

    Property(C): PhysicalMemory = 254

    Property(C): VirtualMemory = 521

    Property(C): AdminUser = 1

    Property(C): LogonUser = otadmin

    Property(C): UserSID = S-1-5-21-1482476501-1035525444-839522115-500

    Property(C): UserLanguageID = 1033

    Property(C): ComputerName = GX60JHWANG

    Property(C): SystemLanguageID = 1033

    Property(C): ScreenX = 800

    Property(C): ScreenY = 600

    Property(C): CaptionHeight = 26

    Property(C): BorderTop = 1

    Property(C): BorderSide = 1

    Property(C): TextHeight = 16

    Property(C): ColorBits = 32

    Property(C): TTCSupport = 1

    Property(C): Time = 13:57:07

    Property(C): Date = 5/23/2006

    Property(C): MsiNetAssemblySupport = 1.1.4322.573

    Property(C): RedirectedDllSupport = 1

    Property(C): Privileged = 1

    Property(C): USERNAME = user

    Property(C): COMPANYNAME = OpenTable

    Property(C): Installed = 00:00:00

    Property(C): DATABASE = C:\DOCUME~1\otadmin\LOCALS~1\Temp\eb59d5b5.msi

    Property(C): OriginalDatabase = C:\SQL2KSP4\MSDE\Setup\SqlRun01.msi

    Property(C): UILevel = 3

    Property(C): QFEUpgrade = 1

    Property(C): Preselected = 1

    Property(C): ACTION = INSTALL

    === Logging stopped: 5/23/2006  13:57:07 ===

    MSI (c) (A0:8C) [13:57:07:156]: Note: 1: 1729

    MSI (c) (A0:8C) [13:57:07:156]: Product: Microsoft SQL Server Desktop Engine -- Configuration failed.

    MSI (c) (A0:8C) [13:57:07:171]: Grabbed execution mutex.

    MSI (c) (A0:8C) [13:57:07:171]: Cleaning up uninstalled install packages, if any exist

    MSI (c) (A0:8C) [13:57:07:171]: MainEngineThread is returning 1603

    === Verbose logging stopped: 5/23/2006  13:57:07 ===

    DBA/OLAP Developer -
    San Francisco, CA

  • I can't help much, but I ended up calling Microsoft in a similar situation.   They gave me two commands, the second one worked, and the tech also thought case mattered.   Also, if the server is using mixed mode, temporarily make the  sa  password stronger before upgrading, if applicable (i.e. it is blank or a simple word).

    Also below is a link for common MSDE upgrade problems.

     

    setup /upgradesp sqlrun instancename=servername /L*v c:\msde.log

    setup UPGRADE=1 SECURITYMODE=SQL UPGRADEUSER=SA UPGRADEPWD=strongSApassword /L*v c:\msde.log

    http://support.microsoft.com/?id=317328

  • Hi there,

    I had the exact same problem. I tried the second command line and it worked like a charm!

    Thanks a million!

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