Just Installed, Unable to Authenticate into SSMS

  • Yep, SQL rarely uninstalls cleanly.

    Google around for manual uninstall directions, which basically just involves removing the entire MS SQL Server branches from the registry. Reboot and try the install again.

    I've had SQL 2008 fail to install for me many times for no apparent reason, and then work a couple hours later with no changes as well (not even a reboot). I could go on about more bugs I've run into with the 2008 setup, but just take my word for it that it's far from bulletproof.

    Actually just for kicks...I remember one bug in 2008 where you enter the domain groups for a cluster install...if you wanted to use the same group in both boxes, you had to type it in the first, then copy and paste it into the second. If you just free-typed it into the second, you got an error every time, regardless of which group you used (and yes, even if it was identical to the first box). Makes you wonder how it passed QA..

  • Perry Whittle (1/31/2011)


    Details will be provided in the setup log, it gives you the path and filename to this log on the failure screen

    I looked over the Log myself before making this post... All I keep seeing is "Access Denied," I don't see any useful details.

    Below are the contents of the Log, I actually had the "Complete" screen from the Install Wizard still up:

    Overall summary:

    Final result: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.

    Exit code (Decimal): -2068643839

    Exit facility code: 1203

    Exit error code: 1

    Exit message: SQL Server installation failed. To continue, investigate the reason for the failure, correct the problem, uninstall SQL Server, and then rerun SQL Server Setup.

    Start time: 2011-01-30 20:36:04

    End time: 2011-01-30 21:37:49

    Requested action: Install

    Log with failure: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    Exception help link: http%3a%2f%2fgo.microsoft.com%2ffwlink%3fLinkId%3d20476%26ProdName%3dMicrosoft%2bSQL%2bServer%26EvtSrc%3dsetup.rll%26EvtID%3d50000%26ProdVer%3d10.0.1600.22%26EvtType%3d0x0CE75128%400x5D9A8C61

    Machine Properties:

    Machine name: HPXP1

    Machine processor count: 1

    OS version: Windows XP

    OS service pack: Service Pack 3

    OS region: United States

    OS language: English (United States)

    OS architecture: x86

    Process architecture: 32 Bit

    OS clustered: No

    Product features discovered:

    Product Instance Instance ID Feature Language Edition Version Clustered

    Package properties:

    Description: SQL Server Database Services 2008

    SQLProductFamilyCode: {628F8F38-600E-493D-9946-F4178F20A8A9}

    ProductName: SQL2008

    Type: RTM

    Version: 10

    SPLevel: 0

    Installation location: C:\Documents and Settings\AG\My Documents\Downloads\x86\setup Installation edition: EVAL

    User Input Settings:

    ACTION: Install

    ADDCURRENTUSERASSQLADMIN: False

    AGTSVCACCOUNT: NT AUTHORITY\SYSTEM

    AGTSVCPASSWORD: *****

    AGTSVCSTARTUPTYPE: Manual

    ASBACKUPDIR: Backup

    ASCOLLATION: Latin1_General_CI_AS

    ASCONFIGDIR: Config

    ASDATADIR: Data

    ASDOMAINGROUP: <empty>

    ASLOGDIR: Log

    ASPROVIDERMSOLAP: 1

    ASSVCACCOUNT: <empty>

    ASSVCPASSWORD: *****

    ASSVCSTARTUPTYPE: Automatic

    ASSYSADMINACCOUNTS: <empty>

    ASTEMPDIR: Temp

    BROWSERSVCSTARTUPTYPE: Disabled

    CONFIGURATIONFILE: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\ConfigurationFile.ini

    ENABLERANU: False

    ERRORREPORTING: False

    FEATURES: SQLENGINE,BIDS,CONN,IS,BC,SDK,BOL,SSMS,ADV_SSMS

    FILESTREAMLEVEL: 0

    FILESTREAMSHARENAME: <empty>

    FTSVCACCOUNT: <empty>

    FTSVCPASSWORD: *****

    HELP: False

    INDICATEPROGRESS: False

    INSTALLSHAREDDIR: C:\Program Files\Microsoft SQL Server INSTALLSHAREDWOWDIR: C:\Program Files\Microsoft SQL Server INSTALLSQLDATADIR: <empty>

    INSTANCEDIR: C:\Program Files\Microsoft SQL Server INSTANCEID: MSSQLSERVER

    INSTANCENAME: MSSQLSERVER

    ISSVCACCOUNT: NT AUTHORITY\NetworkService

    ISSVCPASSWORD: *****

    ISSVCSTARTUPTYPE: Automatic

    MEDIASOURCE: C:\Documents and Settings\AG\My Documents\Downloads NPENABLED: 0

    PID: *****

    QUIET: False

    QUIETSIMPLE: False

    RSINSTALLMODE: FilesOnlyMode

    RSSVCACCOUNT: <empty>

    RSSVCPASSWORD: *****

    RSSVCSTARTUPTYPE: Automatic

    SAPWD: *****

    SECURITYMODE: SQL

    SQLBACKUPDIR: <empty>

    SQLCOLLATION: SQL_Latin1_General_CP1_CI_AS

    SQLSVCACCOUNT: NT AUTHORITY\SYSTEM

    SQLSVCPASSWORD: *****

    SQLSVCSTARTUPTYPE: Automatic

    SQLSYSADMINACCOUNTS: HPXP1\AG

    SQLTEMPDBDIR: <empty>

    SQLTEMPDBLOGDIR: <empty>

    SQLUSERDBDIR: <empty>

    SQLUSERDBLOGDIR: <empty>

    SQMREPORTING: False

    TCPENABLED: 0

    X86: False

    Configuration file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\ConfigurationFile.ini

    Detailed results:

    Feature: Database Engine Services

    Status: Failed: see logs for details

    MSI status: Passed

    Configuration status: Passed

    Feature: Integration Services

    Status: Passed

    MSI status: Passed

    Configuration status: Passed

    Feature: Client Tools Connectivity

    Status: Failed: see logs for details

    MSI status: Passed

    Configuration status: Failed: see details below

    Configuration error code: 0x5D9A8C61

    Configuration error description: Access is denied

    Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    Feature: Management Tools - Complete

    Status: Failed: see logs for details

    MSI status: Passed

    Configuration status: Failed: see details below

    Configuration error code: 0x5D9A8C61

    Configuration error description: Access is denied

    Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    Feature: Management Tools - Basic

    Status: Passed

    MSI status: Passed

    Configuration status: Passed

    Feature: Client Tools SDK

    Status: Failed: see logs for details

    MSI status: Passed

    Configuration status: Failed: see details below

    Configuration error code: 0x5D9A8C61

    Configuration error description: Access is denied

    Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    Feature: Client Tools Backwards Compatibility

    Status: Failed: see logs for details

    MSI status: Passed

    Configuration status: Failed: see details below

    Configuration error code: 0x5D9A8C61

    Configuration error description: Access is denied

    Configuration log: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    Feature: Business Intelligence Development Studio

    Status: Passed

    MSI status: Passed

    Configuration status: Passed

    Feature: SQL Server Books Online

    Status: Passed

    MSI status: Passed

    Configuration status: Passed

    Rules with failures:

    Global rules:

    Scenario specific rules:

    Rules report file: C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\SystemConfigurationCheck_Report.htm

  • Derrick Smith (1/31/2011)


    I remember one bug in 2008 where you enter the domain groups for a cluster install...if you wanted to use the same group in both boxes, you had to type it in the first, then copy and paste it into the second. If you just free-typed it into the second, you got an error every time, regardless of which group you used (and yes, even if it was identical to the first box). Makes you wonder how it passed QA..

    I too have encountered this, that is why i always slipstream the SP\CU at install time

    Vadon

    what is in the file

    C:\Program Files\Microsoft SQL Server\100\Setup Bootstrap\Log\20110130_203211\Detail.txt

    -----------------------------------------------------------------------------------------------------------

    "Ya can't make an omelette without breaking just a few eggs" 😉

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