Installing Service Pack on Cluster

  • Does any one know how to install SP3a on a SQL Server 2000 cluster.

    I have read the readme but nothing special there but the installation kept failing, with the error that the operation can not be performed on the nodes.

    Thanks

     

  • Here's what I did....

    Make sure that the account you are logging into the machines as is an Admin on both boxes and the cluster so that it can access all resources.

    Fail both nodes over to a single box (assuming active/active).

    Install the service pack.

    Reboot.

     

    I've not experienced any problems related to this.



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  • If you are installing from a network share make sure the NT account running the SQL Server service has read permissions to that share.  SQL EE SP3 on a cluster is different since part of it runs unattended, and it will run in its default security context.

  • Can you post the last few lines (20 or so) of the sqlsp.log file? You'll find it in %SYSTEMROOT% on the system you attempted the install from. Make sure you sanitize the entries so you don't reveal anything sensitive about your environment.

    K. Brian Kelley
    @kbriankelley

  • These are the last few lines of the sqlsp.log. The installaton is still failing with the same error.

     

    Installing remote service ()...

    CRemoteProcess::RunUntilComplete [0x8c] error code: 53

    CThreadPool::RunUntilCompleteHlpr WaitForMultipleObjects returned: 53

    CThreadPool::RunUntilCompleteHlpr signaled thread [0x8c]

    Thread [0x8c] exit code: [0x35]

    CThreadPool::RunUntilComplete returned 53

    CThreadPool::RunUntilComplete execution level=1, need execution: 0

    One or more errors occurred while running the remote/unattended setups.

    Disconnecting from remote machine ()...

    Service removed successfully.

    Remote files could not be removed.

    #### SQL Server Remote Setup - Stop Time 04/03/04 17:20:48 ####

    Disconnecting from remote machine ( )...

    Service removed successfully.

    Remote files removed successfully.

    #### SQL Server Remote Setup - Stop Time 04/03/04 17:21:05 ####

                                                                                                      

    17:21:06 End Action : Run setup on cluster nodes

    17:21:06 One or more errors occurred while running remote setup on the clustered machines.

    18:35:05 Setup failed to perform required operations on the cluster nodes.

    18:35:05 End Action : ClusterSetupHelper

    18:35:05 Begin Action : LogEvent

    18:35:05 End Action : LogEvent

    18:35:05 Begin Action : CloseEventLog

    18:35:05 End Action : CloseEventLog

    Thanks

  • Is there a sqlsp.log on the other node? If so, does it show an error in the last few lines?

    K. Brian Kelley
    @kbriankelley

  • Yes. The listing of what is on sqlsp.log on the second note is reproduced belwo. Thanks.

    ======================================

    16:39:58 Begin Setup

    16:39:58 Version on Media: 8.00.760

    16:39:58 Mode = Normal

    16:39:58 ModeType = NORMAL

    16:39:58 Begin: SetupInitialize()

    16:39:58 End: SetupInitialize()

    16:39:58 Begin:  CheckFixedRequirements()

    16:39:58 Platform ID: 0xf00000

    16:39:58 Version: 5.0.2195

    16:39:58 File Version - C:\WINNT\system32\shdocvw.dll: 6.0.2800.1400

    16:39:58 End:  CheckFixedRequirements()

    16:39:58 Begin Action:  CheckRequirements

    16:39:58 Processor Architecture: x86 (Pentium)

    16:39:58 Service Pack:  1024

    16:39:58 ComputerName:

    16:39:58 User Name:

    16:39:59 IsAllAccessAllowed returned: 1

    16:39:59 OS Language: 0x809

    16:39:59 End Action CheckRequirements

    16:39:59 CreateSetupTopology(), Handle : 0x18f4130, returned : 0

    16:39:59 CreateSetupTopology returned : 0, Handle : 0x18f4130

    16:39:59 Topology Type : 1, Return Value : 0

    16:39:59 ST_GetPhysicalNode returned : 0, PNHandle : 0x18f4180

    16:39:59 PN_EnumerateEx returned : 0

    16:39:59 PN_GetSQLStates returned : 0, SqlStates : 0x88008221

    16:39:59 PN_StartScan [0x18f4180] returned : 0

    16:39:59 PN_GetNext [0x18f4180] returned : 0, Handle: [0x18f4720]

    16:39:59 SQLI_GetPackageId [0x18f4720] returned : 0, PackageId = 0x3

    16:39:59 SQLI_GetVersion [0x18f4720] returned : 0, Version = 8.00.194

    16:39:59 PN_GetNext [0x18f4180] returned : 18, Handle: [0x0]

    16:39:59 ReleaseSetupTopology

    16:39:59 This combination of Package and Operating System allows a full product install.

    16:39:59 Begin:  SetupInstall()

    16:39:59 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir ...

    16:39:59 CommonFilesDir=C:\Program Files\Common Files

    16:39:59 Windows Directory=C:\WINNT

    16:39:59 Program Files=C:\Program Files

    16:39:59 TEMPDIR=C:\DOCUME~1\LOCALS~1\Temp

    16:39:59 End:  SetupInstall()

    16:39:59 Begin:  ShowDialogs()

    16:39:59 Initial Dialog Mask: 0x8300037, Disable Back=0x1

    16:39:59 Begin Action ShowDialogsHlpr: 0x1

    16:39:59 Begin Action:  DialogShowSdWelcome

    16:40:03 End Action  DialogShowSdWelcome

    16:40:03 Dialog 0x1 returned: 1

    16:40:03 End Action ShowDialogsHlpr

    16:40:03 ShowDialogsGetDialog returned: nCurrent=0x2,index=1

    16:40:03 Begin Action ShowDialogsHlpr: 0x2

    16:40:03 Begin Action:  DialogShowSdMachineName

    16:40:04 ShowDlgMachine returned: -1

    16:40:04 ShowDlgMachine: GetLastError returned: 50071

    16:40:05 End Action  DialogShowSdMachineName

    16:40:05 End: ShowDialogs()

    16:40:05 Action CleanUpInstall:

    16:40:05 Installation Failed.

    ======================================

     

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