Install stuck!

  • I am having a hard time doing what ought to be a routine install. The GUI configuration screens run through just fine, but the process hangs when I get to:

    "Setup is starting the server and installing your chosen configuration..."

    The machine is a Dell 2650 running Windows 2000 SP4 (I'm a little suspicious of SP4 because it is so new). The SQL Server will get SP3a as soon as I complete the base install, but right now it has no SPs.

    The install log (sqlstp.log) does not show an explicit problem. The log ends when it tries to connect to the newborn SQL Server. This is consistent with the SQL errorlog, where I found the following:

    process_loginread: Proces 340 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process.

    At this point the SQL Server is "up" - sort of - but attempts to connect generate more stack traces.

    Any help would be greatly appreciated!!

    Tom

  • Is this a new SQL install or a upgrade from SQL 7.0? I might have an answer for upgrade.

  • Finally figured out what the problem was. Thanks for the response, hirenk; here's the short version of the story.

    I sometimes do installs off a copy of the SQL CD that I keep on a hard disk. Somehow, a DLL on that copy got updated (ssnetlib.dll), so that it wasn't compatible with the base install of SQL.

    My theory is that when I patched the machine where the copy of the CD is, the patch found not only the INSTALLED ssnetlib.dll, but also the version residing in the CD image.

    Thanks again!

    TC

  • Interesting. Thanks for the update.

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