December 15, 2010 at 8:29 pm
Comments posted to this topic are about the item Hyper-V Guests
December 16, 2010 at 12:57 am
Hehe microsoft will avoid allowing other operating systems as long and as far as they possibly can. If they can see a calculation that shows they would earn more if they supported other platforms then they might consider it, but otherwise there is no way microsoft would in any way encourage something that they do not make cash on doing.
December 16, 2010 at 6:12 am
I think you are merely highlighting one piece of what is an overall larger problem - support in general in the industry. Frankly, I think Microsoft does a better job than most large software vendors, but I do agree that Microsoft, along with just about all of the large vendors, have a big problem - they build something and by the time they need to support it, they are already moving on to other versions, or other products in general. Case in point...
We recently dropped McAfee anti-virus (which we did with Symantec Norton years ago) and switched to AVG. Why? McAfee loves to tout its "World Class support". My response to that would be "What world? Mars? Jupiter?", in our case it sure isn't Earth. We had a problem with McAfee and it was like they were doing everything they could to avoid supporting us - and what was the problem? Their own auto-update feature installed 2 versions of McAfee on a few of our machines and the two versions brought the machines to their knees - unusable!. Their solution? "We don't know how this happened"... Well, it did. After almost two weeks of listening to them baffled by this problem we gave up and simply made the decision to drop McAfee from all machines, and switch to AVG. That's world class support for you... We became convinced that Homer Simpson must have been the manager at McAfee.
Personally, I think laws should be passed that if a software company makes something, they should support it FREE for as long as it is used - or at least a reasonable length of time in years, not months. Further, license agreements that try to foist the "sold as is" baloney should be outlawed. I know of no other industry that gets away with that kind of thing. Imagine a car company with a serious problem NOT doing a recall!!
Those who would argue that a software company cant account for every OS or piece of hardware, should consider that this is, and always has been the nature of the business - but support over the years has become more a game of "dodge the issue" than "support what we produce" and that is just simply wrong.
December 16, 2010 at 9:14 am
Why focus on Hyper-V alone; VMWare also is used in all sizes of enterprise.
December 16, 2010 at 9:38 am
Publish the specs and let everyone deal with it themselves. MS only needs to support Hyper-V; that is the product. Anything that runs on it (i.e., Operating system) is just a program. Would we expect MS to support every application that runs on Windows? More laws and rules Blandry??? Comparing cars to SW? Would we expect a software recall? Would we expect a auto manufacturer to support cars for free? Nothing is free. Car prices would just start at about $50,000.
December 16, 2010 at 9:59 am
Slightly off topic...
I use virtual box from Sun, now Oracle, its really good, it runs on all the main platforms
Windows, OSX, Linux and Solaris.
I just have a SD card with the different versions of virtual box and the virtual hard disks containing my development and test system, I can be up and running in minutes on any system.
I switched from virtual PC, I dont think I will go back.
December 16, 2010 at 10:20 am
I have been using Virtual Box as well, and like it.
December 16, 2010 at 10:21 am
Nadrek (12/16/2010)
Why focus on Hyper-V alone; VMWare also is used in all sizes of enterprise.
The editorial isn't about Hyper-V per se, but more the support of software that works with, but isn't made, but a vendor. In this case I used Hyper-V as an example due to a blog post I referenced.
December 16, 2010 at 10:45 am
If you say that a product is supported or supports platform x, y, or z - you should have trained staff that can at least provide a certain level of support for each platform.
Jason...AKA CirqueDeSQLeil
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