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Hi we are getting errors and failed status for sqlserver r2 installation need help

  • July 2, 2013 at 2:18 am

    #295225

    HI,

    we are getting errors and failed status for sqlserver r2 installation need help

    message we got in display window at last screen

    ----------

    Description:

    SQL Server 2008 R2 Setup has encountered an error.

    Problem signature:

    Problem Event Name:SQL100MSI

    Problem Signature 01:10.50.1600.1

    Problem Signature 02:1.0.1215.0

    Problem Signature 03:Synchronization.msi

    Problem Signature 04:0x162A16FE

    Problem Signature 05:0x1603

    Problem Signature 06:Install_Synchronization

    OS Version:6.1.7601.2.1.0.272.7

    Locale ID:1033

    Additional information about the problem:

    LCID:1033

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    Thanks
    Naga.Rohitkumar

  • July 2, 2013 at 3:30 am

    #1628961

    Grab the setup logs and post them if you can.

    How to: View and Read SQL Server Setup Log Files

    Joie Andrew
    "Since 1982"

  • July 2, 2013 at 4:03 am

    #1628965

    Hi, sir

    this is the error file we got and we found this error in event viewer

    Thanks
    Naga.Rohitkumar

  • July 2, 2013 at 4:24 am

    #1628972

    Did you see this line:

    Product: Microsoft Visual Studio 2008 Shell (integrated mode) - ENU -- Error 1719.The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

    I would check that the Windows Installer service is installed and running, then try again.

    Joie Andrew
    "Since 1982"

  • July 2, 2013 at 4:26 am

    #1628974

    ya we see this error in the event viewer

    Product: Microsoft SQL Server 2008 Setup Support Files -- Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if Windows Installer is not correctly installed. Contact your support personnel for assistance.

    also at the time of sqlserver setup installation this windows installer is stops automatically and later we are manually starting again

    Thanks
    Naga.Rohitkumar

  • July 2, 2013 at 7:49 am

    #1629086

    Rohit,

    Share the bootstrap file which would be at SQL root directory

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