HelpDesk Tasks

• mngong

  SSCertifiable

  Points: 6167

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  November 10, 2003 at 8:22 am

  #59908

  I will like Helpdesk to be able to isolate

  and kill users who are locking up the system.

  What other tasks would they be able to help out with if they are not required to create/drop users .

  I do not want them to configure,tune,or schedule jobs.

  Any ideas are welcome

  Mike

• November 13, 2003 at 8:00 am

  This was removed by the editor as SPAM

• vambati

  SSCrazy

  Points: 2769

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  November 13, 2003 at 1:43 pm

  #481960

  moniter job success and blocking.

• mngong

  SSCertifiable

  Points: 6167

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  November 14, 2003 at 7:50 am

  #482044

  Thank you .I would think about letting them create users too and documenting that

  Mike