March 25, 2002 at 10:29 pm
I'm stuck. I have a table that I want to pull some info from that I don't know how to.
There are two colomuns, one is the call_id column which is not unique and the other is the call_status column which again is not unique. The call_status column has several values, they are ('1 NEW','3 3RD RESPONDED','7 3RD RESOLVED','6 PENDING','3 SEC RESPONDED','7 SEC RESOLVED').
i.e example, this is the existing data.
Call_id Call_Status
555555 3 3RD RESPONDED
235252 7 SEC RESOLVED
555555 7 3RD RESOLVED
325252 6 PENDING
555555 6 PENDING
325235 3 SEC RESPONDED
555555 1 NEW
This is the data I want...
Call_id Call_Status
555555 3 3RD RESPONDED
555555 6 PENDING
555555 7 3RD RESOLVED
The call_id could be any number, I only want the 6 PENDING rows where there are other rows for that call_id which have either 3 3RD RESPONDED or 7 3RD RESOLVED. If someone knows how it would be a great help.
Cheers,
Chris
March 26, 2002 at 5:21 am
In the way I understood your problem, I believe that your result sould be some thing else.
("..I only want the 6 PENDING rows where..")
Do you say the call_ID should have 6 PENDING and either 3 3RD RESPONDED or 7 3RD RESOLVED
The way I unsterstand the problem this is the answer.
Select Distinct A.Call_ID, A.Call_Status From (select * from Call_Master Where Call_Status ='6 PENDING') A,
(select * from Call_Master Where Call_Status in ('3 3RD RESPONDED', '7 3RD RESOLVED')) B
Where A.Call_ID = B.Call_ID
If the problem is different explain me more.
Cheers,
Prithiviraj Kulasingham
http://preethiviraj.blogspot.com/
March 26, 2002 at 2:37 pm
Thanks to Preethi this job is now complete. I modified the code slightly to read the following...
Select Distinct A.Call_ID,
A.Customer_name,
A.Call_Status_Value
From (select * from status_tracking Where Call_Status_Value in ('3 3RD RESPONDED', '7 3RD RESOLVED','6 PENDING')) a,
(select * from status_tracking Where Call_Status_Value in ('3 3RD RESPONDED', '7 3RD RESOLVED')) B
Where A.Call_ID = B.Call_ID
order by a.call_id asc
Thanks again.
Chris
March 26, 2002 at 3:00 pm
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