Help on Quest Spotlight needed

Question

Help on Quest Spotlight needed

Vladimir Sim

Ten Centuries

Points: 1310
More actions
November 29, 2005 at 10:12 am

#92266

Hi,
Recently, I am evaluating a copy of Quest Spotlight on my development
system in order to try to find some bad SQL code.
However, I can view the blocking/lock session SP briefly before the screen
will not show any data. Those blocking/locking session screen will be empty.
Is there any document or articles to guide me how to use it ?
In addition, with the information from spotlight, how do I go about
using the information like those SP that cause locking/blocking to
good use or tune my SP ?
Anyone that have use it, pls kindly advise and guide me.
Thank you

Viewing 4 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic. Login to reply

Charlotte Bentley Right there with Babe Points: 759 More actions · Answer 1

Try the Quest support center -- http://www.quest.com. Look for the Support tab, Case Management from the drop down list, look for Trail User Registration. They have been most helpful with how to navigate the products.

Vladimir Sim Ten Centuries Points: 1310 More actions · Answer 2

Hi,

I already registered as a trial user. In side, I don't find any

useful guide to solve my problem.

I can install and see that I have locking, then I drill-in,

I only see 'no data' screen. How do I view those blocking/lock

SP ?

In addition, with those information, how do I go about to tune

my SP or indexes ?

Please advise. Thank you

Charlotte Bentley Right there with Babe Points: 759 More actions · Answer 3

Now that you are registered with the support center, open a "case" with them. In the past they have set up a web connection to view my screen and walked me through the navigation. There are also tutorial type documents available from the Quest web site that they could direct you to.