Error : SqlDumpExceptionHandler. EXCEPTION_ACCESS_VIOLATION

  • Hi experts,

    Recently, we got SQL Server error message almost every morning as following:

    ** (Our SQL Server 2000 has installed Service Pack 3a)

    Using 'dbghelp.dll' version '4.0.5'

    *Stack Dump being sent to D:\Microsoft SQL Server\MSSQL\log\SQL00008.dmp

    Error: 0, Severity: 19, State: 0

    SqlDumpExceptionHandler: Process 69 generated fatal exception c0000005 EXCEPTION_ACCESS_VIOLATION. SQL Server is terminating this process..

    * BEGIN STACK DUMP:

    *   02/25/04 07:04:56 spid 69

    *

    *   Exception Address = 77F8910E (RtlAllocateAndInitializeSid + 0000004C Line 0+00000000)

    *   Exception Code    = c0000005 EXCEPTION_ACCESS_VIOLATION

    *   Access Violation occurred reading address 0422FF90

    * Input Buffer 12 bytes -

    *  Alerts_Email

    Does anyone know why we have this error and is it causing any problem and how to handle it?

    Thank you.

  • Contact Microsoft PSS and send the dump files to them for investigation.

  • 2nd vote for Allen's suggestion. you might also run sqldiag and send that as well.

  • I don't know if this is still an issue for you, but you should check out MS knowledge base article 839405, which indicates a stack dump very simlar to yours. It's regarding Sql Mail problems on multi-processor computers. I see your issue is a sql alerts email issue, but many of the components used are the same between sql alerts email and sql mail proper.

    You may also want to take a look at your MAPI dll's, which can get out of sync and cause this sort of problem. I'm currently fighting a similar problem, and the following web cast transcript has been useful to me:

    http://support.microsoft.com/default.aspx?scid=/servicedesks/webcasts/wc091301/WCT091301.asp

    I hope this helps!

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