Error 8198 (could not obtain information about Windows NT group/user) after upgrading to MsSQL SP4

• Johnny Ed

  Old Hand

  Points: 326

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  May 31, 2005 at 4:25 am

  #186203

  Hi,

  We have just updated to MS SQL 2k SP4 (from 3) and are now getting the following issue when running jobs as "Dmon\sqlac" (which is an administration account);

  The job failed. Unable to determine if the owner (DMON\SQLAC) 
  of job <job> has server access (reason: Could 
  not obtain information about Windows NT group/user 'DMON\SQLAC'. 
  [SQLSTATE 42000] (Error 8198)).

  Coincidentially, SQL Agent also runs under this account and there are no problems stopping and restarting SQL Agent (therefore rules out connectivity/pwd problems)The jobs also run fine as SA, but fail when run as other "Dmon\<user>" accounts.

  We are running MS SQL Ent 2000 on Windows Advanced Server 2000 (sp3).

  Any thoughts /suggestion would be appreciated,

  UPDATE: The problem seems to have occurred as a result of REBOOTING the server (becuase a similar problem exits on a MsSQL SP3 server that was also rebooted at the same time). Therefore the problem is not SP4 related.

  Cheers,

  JE

• Johan Bijnens

  SSC Guru

  Points: 135377

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  May 31, 2005 at 5:15 am

  #561838

  - apparently that bug/malfunction has not been solved with sp4

   check support.microsoft.com/?kbid=883551

   

  Johan
  
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