Post reply

Encryption Key Backup Option Greyed Out

  • August 2, 2022 at 7:23 pm

    #4071562

    Hello Everyone,

    I was trying to setup Azure DevOPS 2020 on-premise instance so I have installed SQL Reporting service 2017 (SQL server Eval Edition, Product version 14.0.600.1860) and configured Service account, Webservice URL, Database (added to AG). But when i try to access https:\\localhost\ReportsReportServer

    Based on the above error, i have gone through encryption keys and noticed the Encryption key Backup option is greyed out?

    encryption keys

    How to resolve this issue and make Reporting service working as expected?

    Regards

    Abhishek

  • August 3, 2022 at 8:10 pm

    #4072164

    Thanks for posting your issue and hopefully someone will answer soon.

    This is an automated bump to increase visibility of your question.

  • December 2, 2022 at 4:27 pm

    #4121192

    Hello,

    I am seeing the same issue. I checked the database configuration and it seems OK, but perhaps someone else can post more info on why this happens and how to resolve it. A workaround is given here:

    https://social.technet.microsoft.com/Forums/en-US/4db98d27-5ccb-4c30-b04b-50f93a44f81e/backup-button-is-disabled-in-reporting-services-configuration?forum=sqlreportingservices

    "

    Or you may try to backup the key using command line: Back Up and Restore Reporting Services Encryption Keys (SSRS Native Mode)

    rskeymgmt -e -f a:\rsdbkey.snk -p<password>"

    A workaround is fine, but I still want to know why the GUI side doesn't work

    Thanks, experts, for any help.

    -- webrunner

    -------------------
    A SQL query walks into a bar and sees two tables. He walks up to them and asks, "Can I join you?"
    Ref.: http://tkyte.blogspot.com/2009/02/sql-joke.html

Viewing 3 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic. Login to reply