DBMail not working

• Ken McKelvey

  SSCoach

  Points: 18890

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  January 15, 2018 at 9:53 am

  #325401

  Environment: Windows 2016, SQL Server 2016 SP1

  This is a similar problem to:
  https://www.sqlservercentral.com/Forums/Topic1271710-1550-1.aspx

  DBMail was working until our IT department moved where the box was on our network; it has not worked since.
  (Unfortunately I do not have the details of the changes.)
  I have tried most of the solutions in the above thread, and more, but it still will not work. I do not want to install .Net3.5
  I can send mail from Powershell on the server.

  Has anyone come across this before?
  I would prefer not to have to dig into Service Broker.

  Thanks.

• Ken McKelvey

  SSCoach

  Points: 18890

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  January 15, 2018 at 10:08 am

  #1975916

  Please ignore this.
  Using the config file here seemed to solve the problem.
  https://support.microsoft.com/en-gb/help/3186435/fix-sql-server-2016-database-mail-does-not-work-on-a-computer-that-doe

  I am not sure why it worked initially and then failed when the box was put onto a different part of the network.