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Database Mail - Relay access denied

  • April 13, 2011 at 4:21 am

    #389264

    Hi,

    Date4/13/2011 3:27:43 PM

    LogDatabase Mail (Database Mail Log)

    Log ID14

    Process ID3644

    Mail Item ID7

    Last Modified4/13/2011 3:27:43 PM

    Last Modified Bysa

    Message

    The mail could not be sent to the recipients because of the mail server failure. (Sending Mail using Account 2 (2011-04-13T15:27:43). Exception Message: Cannot send mails to mail server. (Transaction failed. The server response was: 5.7.1 <ananda.murugesan@ril.com>: Relay access denied).

    )

    Please tell me, what could be Error & how to resolve this? is there Mail server have problem?

    Thanks

    ananda

  • April 13, 2011 at 5:46 am

    #1310948

    You need to take up this problem with your email administrator. If you are using Exchange, you can send through a "smart host". That's what we do.

  • April 13, 2011 at 11:45 am

    #1311216

    Antivirus is probably blocking you from sending emails.

    Talk to your Security Admin and Exchange Admin.

    If you have setup the Mail Client correctly, then you are probably being blocked by Exchange, Antivirus or Firewall.

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