database mail queue not working

  • Dear Sir,

    kindly resolve my database mail below issue in SQL Server 2008.

    database mail show in database mail queue (then "unsent") and not show in Database logs but same working fine before one week.

    Thanks & Regards,

    Kailash Singh,

    M: 7827492235

  • Few steps to start with .

    What do you see in error when you run below query .

    SELECT TOP 100 *

    FROM msdb.dbo.sysmail_faileditems

    ORDER BY last_mod_date DESC

    SELECT TOP 100 *

    FROM msdb.dbo.sysmail_event_log

    ORDER BY last_mod_date DESC;

    and check this table also : [msdb].[dbo].[sysmail_unsentitems]

  • All mail show in table

    [msdb].[dbo].[sysmail_unsentitems]

    Please guide what is issue.

  • Here is a good link to troubleshoot, https://technet.microsoft.com/en-us/library/ms187540(v=sql.105).aspx

    Try to restart it and see.

    Also are you using more than one profile? If so, go to database mail and send test Email using different profiles. That seems to clear the queue if the database mail crashes.

  • I have try all option but still not working but working fine in SQL Server latest version 2012 and above Not working in SQL Server 2008 R2. Plz guide.

  • I have try all option but still not working but working in SQL Server latest version 2012 and above

    Plz guide.

  • One thing you can do is generate the script of the mail profile which works in 2012, and use the code to create it the same thing in 2008 and see if that works.

    What error are you getting in the log? SELECT * FROM msdb.dbo.sysmail_event_log;

    check if mail is enabled, etc.? You must see some error if there is an issue.

  • The first thing I would do is to check which SMTP server you're pointing to. If it's not up and running, all mail is going to fail.

    The log will contain a description of the errors for each email you've attempted to send. They'll likely guide you to the cause of the problem.

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