Client Tools not updating

  • System:

    Model: HP ProLiant DL185 G5

    Hardware

    4 – Quad-core AMD Opteron™ Processor 2376

    16 GB memory

    Controller Card: Smart Array P600 SAS/SATA StorPort driver, Version: 6.12.4.32

    OS on Raid 0; 60 GB logical drive

    Data on Raid 5;

    Microsoft(R) Windows(R) Server 2003, Enterprise Edition

    We are migrating to a new server, listed above. The install looked good and once the quirks were ironed out, the remote clients worked perfectly. The hang up was the local copy of the client tools never updated along with the service packs (3).

    The old server:

    Microsoft SQL Server Management Studio 9.00.3042.00

    Microsoft Analysis Services Client Tools 2005.090.3042.00

    Microsoft Data Access Components (MDAC) 2000.086.1830.00 (srv03_sp1_rtm.050324-1447)

    Microsoft MSXML 2.6 3.0 4.0 6.0

    Microsoft Internet Explorer 7.0.5730.13

    Microsoft .NET Framework 2.0.50727.832

    Operating System 5.2.3790

    The new server:

    Microsoft SQL Server Management Studio 9.00.3042.00

    Microsoft Analysis Services Client Tools 2005.090.3042.00

    Microsoft Data Access Components (MDAC) 2000.085.1117.00 (xpsp_sp2_rtm.040803-2158)

    Microsoft MSXML 2.6 3.0 4.0 5.0 6.0

    Microsoft Internet Explorer 7.0.5730.13

    Microsoft .NET Framework 2.0.50727.3053

    Operating System 5.1.2600

    Since I remote in most of the time, it affects me alot. I removed SQL Server and re-installed it three times with the same result.

    Any help in this matter is greatly appreciated.

  • Copied the versions of the old server for the new. Here are the new versions numbers:

    Microsoft SQL Server Management Studio 9.00.1399.00 *

    Microsoft Analysis Services Client Tools 2005.090.1399.00 *

    Microsoft Data Access Components (MDAC) 2000.086.3959.00 (srv03_sp2_rtm.070216-1710) *sp2

    Microsoft MSXML 2.6 3.0 4.0 6.0

    Microsoft Internet Explorer 7.0.5730.13

    Microsoft .NET Framework 2.0.50727.42 *

    Operating System 5.2.3790

  • well - somewhere to get started, maybe generate some thoughts

    did the db instance update to SP3?

    SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY ('productlevel')

    did the sp3 installer fail or give error messages?

    errors in the install logs? Default location: C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG

  • Unfortunately, the HP Raid Controller failed the day after install. HP has a rep at the site now trying to figure what happened. I can still get on the system but the services for SQL Server have stopped now and will not start up. I have the boot strap log below:

    Microsoft SQL Server 2005 9.00.1399.06

    ==============================

    OS Version : Microsoft Windows Server 2003 family, Enterprise Edition Service Pack 2 (Build 3790)

    Time : Fri Jul 31 13:42:19 2009

    Z02SQIWBP03 : Microsoft Internet Information Services (IIS) is either not installed or is disabled. IIS is required by some SQL Server features. Without IIS, some SQL Server features will not be available for installation. To install all SQL Server features, install IIS from Add or Remove Programs in Control Panel or enable the IIS service through the Control Panel if it is already installed, and then run SQL Server Setup again. For a list of features that depend on IIS, see Features Supported by Editions of SQL Server in Books Online.

    Z02SQIWBP03 : To install Microsoft SQL Server 2005, COM+ should work.

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Setup Support Files (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLSupport_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft Office 2003 Web Components

    Product Version : 11.0.6558.0

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_OWC11_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Backward compatibility

    Product Version : 8.05.1054

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BackwardsCompat_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : MSXML 6.0 Parser

    Product Version : 6.00.3883.8

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_MSXML6_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Setup Support Files (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLSupport_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Native Client

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLNCLI_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft Office 2003 Web Components

    Product Version : 11.0.6558.0

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_OWC11_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Backward compatibility

    Product Version : 8.05.1054

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BackwardsCompat_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : MSXML 6.0 Parser

    Product Version : 6.00.3883.8

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_MSXML6_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Setup Support Files (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLSupport_3.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Native Client

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLNCLI_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft Office 2003 Web Components

    Product Version : 11.0.6558.0

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_OWC11_3.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Backward compatibility

    Product Version : 8.05.1054

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BackwardsCompat_3.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : MSXML 6.0 Parser

    Product Version : 6.00.3883.8

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_MSXML6_3.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Setup Support Files (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLSupport_4.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Native Client

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLNCLI_3.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft Office 2003 Web Components

    Product Version : 11.0.6558.0

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_OWC11_4.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server VSS Writer

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SqlWriter_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Backward compatibility

    Product Version : 8.05.1054

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BackwardsCompat_4.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : MSXML 6.0 Parser

    Product Version : 6.00.3883.8

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_MSXML6_4.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Setup Support Files (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLSupport_5.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server Native Client

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLNCLI_4.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft Office 2003 Web Components

    Product Version : 11.0.6558.0

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_OWC11_5.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Books Online (English)

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BOL_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Backward compatibility

    Product Version : 8.05.1054

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_BackwardsCompat_5.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : MSXML 6.0 Parser

    Product Version : 6.00.3883.8

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_MSXML6_5.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Integration Services

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_DTS.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : SQLXML4

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLXML4_1.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQL.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : SQLXML4

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_SQLXML4_2.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Analysis Services

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_AS.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Notification Services

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_NS.log

    --------------------------------------------------------------------------------

    Machine : Z02SQIWBP03

    Product : Microsoft SQL Server 2005 Tools

    Product Version : 9.00.1399.06

    Install : Successful

    Log File : C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files\SQLSetup0002_Z02SQIWBP03_Tools.log

    --------------------------------------------------------------------------------

    Setup succeeded with the installation, inspect the log file completely for status on all the components.

    Time : Fri Jul 31 14:01:05 2009

  • Did you say this was in a clustered environment? If so you will possibly need to apply the service pack to the tools on the physical nodes as opposed to the virtual nodes.

  • It is a single server set up.

  • It did throw an error during the notification installation. I thought it was because I didn't elect to install that feature.

  • Any ideas?

  • OK - so to confirm, run this on your database:

    SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY ('productlevel')

    When you re-run the SP3 installer and hit next a few time you should see the list of "features". When you click on Client Components what does the status say? Upgrade???

    Also, you mentioned server packs

    did you install all the services packs? 1,2,3??

    If so, you only need to install the latest.

  • I am unable to log onto the server at this time. I am going to have to remove SQL Server and start over. The controller card failed and had to be replaced. Since then, the SQL services stopped and and refuse to start.

    When I installed it, I didn't install SP1 just SP2 then SP3. This time around, I was going to install SP1 and SP2. Before I install SP3, I want to back up the server image to be on the safe side.

  • Just install the base install (RTM) then go straight to SP3.

    No need to install the other ones. It's cumulative.

    Then if your client tools don't update, re-run the SP again and see what it says is installed for each "Feature" listed.

  • That is what I thought. On my development box, dell 690, I tried that and the SP3 install crashed every time I tried to install it, so I did SP2 and then SP3 and it worked.

    My client tools updated pefectly.

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