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BigBrotherClient and CIMW32Ex

  • October 16, 2006 at 2:00 pm

    #113880

    Hi,

    One of my server shutdown and rebooted mysteriously.

    It was later pingable but the server was not accessible

    by SQL (or) by SMS/RDC.

    Once it was available, I saw couple of mysterious things

    which does not make sense to me? Can somebody clarify this:

    From the Application Log:

    The description for Event ID ( 0 ) in Source ( BigBrotherClient ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Started Big Brother SNM Client 1.08b.

    Failed to CoGetClassObject for provider "CIMW32Ex". EXE has error in image (0x800401F9).

    Anybody come across this error?

    Thx

    Murali

     

  • October 17, 2006 at 8:02 am

    #666220

    Big Brother® is a Web-based systems and network monitor. A universal color-code interface of "red is bad and green is good" allows anyone to measure the health of a network at a glance.

    http://www.quest.com/bigbrother/

    it's a software package from Quest; it implies that that package was the source of your problems...maybe it cauysed an error and forced a reboot?

    Lowell

    --help us help you! If you post a question, make sure you include a CREATE TABLE... statement and INSERT INTO... statement into that table to give the volunteers here representative data. with your description of the problem, we can provide a tested, verifiable solution to your question! asking the question the right way gets you a tested answer the fastest way possible!

  • October 17, 2006 at 8:12 am

    #666225

    Thanks for checking this out.

    Don't know that's the cause. There were MS hotfixes installed at 11am and the server rebooted unexpectedly @ 1:48pm.

    BB is installed on the server and the service is running. I checked that out. Funny thing is when I tried to look at the Log folder it was empty!!!

    Murali

     

     

     

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