Both SQL Agent and MSSQLSERVER services start with the same account ..that account has local admin rights. Job is being run right at the server (remoting in using same account as the one the services start with).
It wasn't whether it was being started using format or not ..what the problem ended up being was her network libraries were not correct ...as one of the error messages suggested looking up. I'd asked her if they were setup correctly and was told they were ..however when I went to verify that ...they were wrong ..once they were set to TCP/IP ..things ran fine and have so since.
Thanks for the replies/help.