March 22, 2012 at 10:42 am
Lynn Pettis (3/22/2012)
Should I be surprised that people don't seem to comprehend the written word like they should? Perhaps I could have been clearer in what I wrote, but please, take the time to read and if you don't understand something, ask before you go off blindly and do something that may not be in the best interest of your company/customer.
I get that you're annoyed, but to be fair, this person got hammered with three similar pieces of advice on the thread before you chimed in. He probably got caught out trying to process everything and, when he couldn't reconcile everything, started by working the information in his head via a FIFO method.
Sometimes, that's just how it works. It's not that he didn't understand what you said, it's that he skimmed it, saw that it looked the same, and therefore didn't read it all until you drew his attention to it a second time.
March 22, 2012 at 10:51 am
Brandie Tarvin (3/22/2012)
Lynn Pettis (3/22/2012)
Should I be surprised that people don't seem to comprehend the written word like they should? Perhaps I could have been clearer in what I wrote, but please, take the time to read and if you don't understand something, ask before you go off blindly and do something that may not be in the best interest of your company/customer.I get that you're annoyed, but to be fair, this person got hammered with three similar pieces of advice on the thread before you chimed in. He probably got caught out trying to process everything and, when he couldn't reconcile everything, started by working the information in his head via a FIFO method.
Sometimes, that's just how it works. It's not that he didn't understand what you said, it's that he skimmed it, saw that it looked the same, and therefore didn't read it all until you drew his attention to it a second time.
Ready, Fire, Aim.
I guess I have been in this so long that I have learned to know when to slow down, take a step back and breathe.
Biggest problem I have is that he didn't even consult with the customer before doing anything. Sorry, but if I had a customer with a database setup as a warm standby, I'm not going to do anything without making sure he knows what I am suggesting we do and what impact it may have on the customer. This gives the customer the opportunity to ask questions, like is there another alternative to what you are planning?
March 22, 2012 at 11:24 am
Lynn Pettis (3/22/2012)
Biggest problem I have is that he didn't even consult with the customer before doing anything. Sorry, but if I had a customer with a database setup as a warm standby, I'm not going to do anything without making sure he knows what I am suggesting we do and what impact it may have on the customer. This gives the customer the opportunity to ask questions, like is there another alternative to what you are planning?
Ditto. Agree 100%.
But then, I'd also be asking the customer, "where are you getting the backups?","how are you restoring them to this standby?", "Will this 'habit' of yours be overwriting any fixes I'm about to do to your standby?".
March 22, 2012 at 12:13 pm
Brandie Tarvin (3/22/2012)
Lynn Pettis (3/22/2012)
Biggest problem I have is that he didn't even consult with the customer before doing anything. Sorry, but if I had a customer with a database setup as a warm standby, I'm not going to do anything without making sure he knows what I am suggesting we do and what impact it may have on the customer. This gives the customer the opportunity to ask questions, like is there another alternative to what you are planning?Ditto. Agree 100%.
But then, I'd also be asking the customer, "where are you getting the backups?","how are you restoring them to this standby?", "Will this 'habit' of yours be overwriting any fixes I'm about to do to your standby?".
Glad you agree, because I went back and read through everything again to see if I could figure out where I got annoyed. It was after he posted what he did. If he had asked questions before that I would not have had a problem. Asking for clarification would have made since if he felt overwhelmed and unsure of what steps to take.
March 22, 2012 at 12:24 pm
Speaking from experience, there's a difference between "overwhelmed" and "Hey, that makes sense. I should try it... What just happened? Crap. Didn't read it all the way through."
:ermm:
March 22, 2012 at 12:46 pm
Well, true. But he went further than just what was suggested. That to me indicates that he wasn't necessarily thinking clearly and definately did a Ready, Fire, Aim. I would be inclinded to think he may have been at least somewhat overwhelmed. It was you that said he had several responses fairly rapidly (I haven't gone back to relook at the timings of the responses), which leads me to think that rather than the "Hey that sounds good, oh crap what just happened."
Of course, I could be wrong.
But yes, I am sure I have been there as well.
March 22, 2012 at 12:48 pm
But then again, he did just ask for a solution. Next I should probably be more explicit in a situation like this and be sure to provide info on what could go wrong.
March 22, 2012 at 5:01 pm
Has anyone heard from Barry lately?
March 22, 2012 at 5:09 pm
Lynn Pettis (3/22/2012)
Has anyone heard from Barry lately?
Not in a loooooong time.
Jason...AKA CirqueDeSQLeil
_______________________________________________
I have given a name to my pain...MCM SQL Server, MVP
SQL RNNR
Posting Performance Based Questions - Gail Shaw[/url]
Learn Extended Events
March 23, 2012 at 1:17 am
Lynn Pettis (3/23/2012)
OMG! What a surprise! I told him that in my response back showing him how he could execute the stored procedure and see what values were being returned. What is going on, can nobody comprehend what is written anymore? I know I miss things at times, but please.
Maybe a step into the tent with the hippo;-)
Jason...AKA CirqueDeSQLeil
_______________________________________________
I have given a name to my pain...MCM SQL Server, MVP
SQL RNNR
Posting Performance Based Questions - Gail Shaw[/url]
Learn Extended Events
March 23, 2012 at 1:22 am
SQLRNNR (3/23/2012)
Lynn Pettis (3/23/2012)
OMG! What a surprise! I told him that in my response back showing him how he could execute the stored procedure and see what values were being returned. What is going on, can nobody comprehend what is written anymore? I know I miss things at times, but please.Maybe a step into the tent with the hippo;-)
You do know how that sounds, don't you? 😛
March 23, 2012 at 2:16 am
Is it me or is Google not working again today?
March 23, 2012 at 2:35 am
It's you.
Need an answer? No, you need a question
My blog at https://sqlkover.com.
MCSE Business Intelligence - Microsoft Data Platform MVP
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