Advanced Incident Response

Question

Advanced Incident Response

Steve Jones - SSC Editor

SSC Guru

Points: 736494
More actions
April 6, 2022 at 12:00 am

#4005519

Comments posted to this topic are about the item Advanced Incident Response
May 23, 2022 at 12:13 pm

This was removed by the editor as SPAM

Viewing 5 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic. Login to reply

skeleton567 SSCertifiable Points: 5875 More actions · Answer 1

Wow, Steve, your comments took me back. In 1974 I started up a 'data processing' operation for a family-owned company. From day one we operated 24 hours a day, Sunday 9pm until Friday Midnight, and then I handled things for sales staff meetings on Saturday mornings. Although I was the 'manager', I was also on-call all week since I was the only technical non-union person there.

'Incident response' consisted of me getting out of bed, or interrupting a family dinner, or some such thing to handle problems on the fly while union-wage non-technical folks sat and waited and drew overtime. There was no internet or online ability, so I drove about 13 miles in to work while the IT staff, warehouses staff and drivers sat and waited

There was no 'change request', 'incident documentation', quality control, peer review or code review, just get the dang thing going.

Rick
Disaster Recovery = Backup ( Backup ( Your Backup ) )

Steve Jones - SSC Editor SSC Guru Points: 736494 More actions · Answer 2

skeleton567 wrote:

Wow, Steve, your comments took me back. ....
'Incident response' consisted of me getting out of bed, or interrupting a family dinner, or some such thing to handle problems on the fly while union-wage non-technical folks sat and waited and drew overtime. There was no internet or online ability, so I drove about 13 miles in to work while the IT staff, warehouses staff and drivers sat and waited

Pagers, pay phones, and long drives. No laptops even. I semi-fondly remember those days. Some challenging times, some fun ones, and quite a few not so fun ones.

skeleton567 SSCertifiable Points: 5875 More actions · Answer 3

And that was also the position where I learned to stand up for myself. My boss was very good at yelling at folks in front of the whole office. So I learned to yell back, and then we would go to the coffee room and have a cup together. It worked that way for eleven years.

Rick
Disaster Recovery = Backup ( Backup ( Your Backup ) )