October 21, 2005 at 10:34 am
Yup, how we calculate risk has little to do with who was at fault. The company I work for does insurance (and I'm almost ashamed to admit this) for the petroleum haulers industry. We also insure gas stations, garages and large fleets of (mostly) very big trucks. The claims vary from overly intelligent to absolutely hysterically funny. On the other side of the house is the Medical Malpractice Insurance and I see some of those claims as well. These also vary from completely cogent to hillarious. However I can't say that these claims fall under the business communication category.
Back to my original post, "Then and Than" are still the most abused. They're, there, and their are second followed closely by your and you're.
November 8, 2005 at 5:49 am
A sure way to improve business communication (department or company memos) is to grade the memo using a red pen and then redistribute it so that all recipients get a chance to read it.
Be prepared for a little flack, the more senior the originator the greater the propensity for stuff to roll downhill. It would be wise to heed the advice I gave my kids when they were very young: “If you think a situation may get sticky wear gloves.”
This game is not language dependent and can be played in Russian, French (actualy the French do not care what you say as long as you pronounce it correctly to misquote H'nry Higgins) , English or the language of your choice.
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